About us: Welcome to Alpine Specialty Services, where we are not just a heating, ventilation, and air conditioning (HVAC) company; we are a team dedicated to transforming the HVAC industry and creating an unparalleled employee experience. As a rapidly growing leader, we take pride in our commitment to excellence, both in serving our clients and fostering an environment where our employees can thrive.

Our Mission: At Alpine Specialty Services, our mission is twofold. First and foremost, we are committed to providing top-notch HVAC solutions to our clients, ensuring their comfort and satisfaction. Equally important, we strive to create an exceptional workplace where our team members feel valued, motivated, and excited to contribute their skills and expertise.

Why work for us?:

• Internal advancement opportunities
• State-of-the-art tools provided
• Great vehicles w/ the option to dispatch from home
• Lunch Party Fridays!!!!
• Planet Fitness Gym Membership (or membership reimbursement for another gym, for the same rate as PF's general membership)
• Health Insurance (80% paid by the company)
• 100% Company Paid Vision Insurance
• 50% Company Paid Dental
• One week of paid vacation (the first year of employment, the vacation days are prorated after 90 days of employment; the following year, starting January 1st, the full week will be available)
• 6 Paid Holidays
• Up to 52 hours of paid sick leave
• 401K with company match, which includes in-house financial advising when needed
• 50% employee discount for all services (except house cleaning)
• Wholesale pricing for all equipment
• Company Uniforms

Position Overview: We are looking for an experienced HVAC Service Manager to lead our team of skilled technicians and ensure the successful execution of HVAC projects in our Mountlake Terrace office. The ideal candidate will possess strong leadership skills, technical expertise, and a commitment to delivering exceptional customer service.

Compensation Details:

• 80k Base salary (with 2 years' Service management)
• Team revenue Bonus, paid weekly (0.25% to 2.0% of the team's total revenue)
• Multiple other Spiffs are available to all employees paid on a discretionary basis

Responsibilities:

• Manage and lead a team of HVAC service technicians, providing guidance and support
• Oversee daily operations to ensure efficient scheduling, dispatching, and completion of service calls
• Monitor and manage service performance metrics, striving for continuous improvement
• Collaborate with the sales team to provide technical support and expertise during customer consultations
• Conduct regular training sessions for technicians to enhance their skills and knowledge
• Maintain a high level of customer satisfaction by addressing and resolving issues promptly
• Ensure compliance with safety regulations and company policies
• Manage inventory and equipment to optimize resource utilization
• Collaborate with other departments to streamline processes and improve overall efficiency

Qualifications:

• Proven experience as an HVAC Service Manager or in a similar leadership role
• In-depth knowledge of HVAC systems, components, and industry best practices
• Strong leadership and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Effective communication skills, both verbal and written
• Familiarity with industry regulations and safety standards
• Ability to work in a fast-paced environment and adapt to changing priorities
• HVAC certification and relevant licenses are preferred