270 Customer Service Coordinator Jobs in Charlotte, NC
Alpine Intel is Hiring a Customer Service Coordinator Near Charlotte, NC
- Competitive Compensation Package
- Bonus Opportunity
- Career Growth
- A Diverse & Positive Work Environment
- Professional Development
- Employee Referral Bonus
- Medical, Vision, and Dental Insurance Coverage
- 401K with Match
- HSA and HRA (Employer contributions)
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short-Term and Long-Term Disability
- Tuition Reimbursement
- Paid Time Off and Holidays
- Answer inbound calls daily and be attentive in addressing each individual claim.
- Schedule and coordinate assessments daily with technicians and end-users.
- Work on all assigned claims until completed by making outbound calls daily and/or sending emails.
- Be detailed in all notations to properly communicate to the team.
- Ensure the accuracy and completeness of all claim information.
- Interface with insurance adjusters to provide regular updates on assessment progress.
- Produce a timely turn-around-time per claim to ensure absolute customer satisfaction.
- Handle or field end-user customer service escalations, as required.
- Build and maintain relationships with the assessing technicians.
- Provide timely internal progress reports to the Alpine Intel Management Team.
- Perform other duties as assigned.
- Must be detail oriented with the ability to handle multiple tasks simultaneously.
- Ability to apply critical-thinking, problem-solving, and decision-making in order to prioritize workload and proactively prevent problems
- Must be adaptable with the aptitude and willingness to learn new skills and techniques.
- Must be extremely well organized with the ability to deliver fast and accurate turnaround times.
- Excellent written and verbal communication skills.
- Must be team oriented and enjoy service-oriented work.
- Demonstrate adaptability and flexibility, and perform additional tasks as needed.
- Must have superior customer service skills.
- Must have excellent overall computer skills.
- Must meet or exceed company aptitude standards regarding overall computer and technical proficiency.
- Must conduct business in an honest and ethical fashion at all times.
- Works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.
- Noise level in the work environment is typical of that of an office.
- Incumbent may encounter frequent interruptions throughout the workday.
- Regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 25 pounds.
Job Summary
Full Time
$35k-43k (estimate)
03/16/2023
05/06/2024
The job skills required for Customer Service Coordinator include Customer Service, Problem Solving, Scheduling, Planning, Verbal Communication, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
02/22/2022: Amarillo, TX
The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
02/13/2022: Kingsport, TN
Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
02/25/2022: Harlingen, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
03/02/2022: Albuquerque, NM
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
01/08/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Customer Service Coordinator.
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