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Site Reliability Engineer
AlphaSense New York, NY
$112k-127k (estimate)
Full Time 2 Months Ago
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AlphaSense is Hiring a Remote Site Reliability Engineer

Location: Remote, United States 

Reports to: Lead Site Reliability Engineer

About AlphaSense: 

AlphaSense is a market intelligence platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including company filings, event transcripts, news, trade journals, and equity research. Our platform is trusted by over 3,500 enterprise customers, including a majority of the S&P 500. Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, and India. For more information, please visit www.alpha-sense.com.

Check out our achievements: AlphaSense Overview Video

About the Team:

AlphaSense Product Development Organization is composed of great talent across Product, User Experience & Engineering – a team of creative technologists who drive the innovation, execution & delivery of our product every day.

At our core, we’re here as a partner to the broader business – which we do by identifying customer problems, understanding market needs, and devising ways to deliver world-class user experiences.

The Role:

We are seeking a passionate SRE to help create the next big thing in data analysis and search solutions. You will join our SRE team supporting our developers in taking care of the AlphaSense platform. The ideal candidate will be a highly skilled engineer with knowledge of code and automation. Will be working as part of the SRE team to champion and establish SRE culture in AlphaSense.

  • Mission: Elevate our product’s reliability to the level of precision associated with Swiss watch brands, targeting 99.99% uptime. Additionally, enhance existing systems and processes for optimal performance.
  • Collaboration: Engage closely with our engineering teams to comprehend their product requirements and contribute to the improvement of their software application build/test/deploy processes.
  • Responsiveness: Participate in an on-call rotation, promptly addressing AlphaSense availability incidents, and offering support for application engineers during customer incidents.
  • Documentation: Thoroughly document actions to transform findings into repeatable processes and, subsequently, into automation.
  • Troubleshooting: Debug production issues across various services and stack levels.
  • Performance Engineering: Spearhead efforts to enhance system performance by conducting performance testing and implementing resilient monitoring solutions for continuous tracking of system performance metrics. Assess and strategize for system scalability, proactively anticipating future resource demands.
  • Release Engineering: Release Engineering Management: Oversee the end-to-end release process, coordinating the planning, execution, and deployment of software releases. Implement best practices for version control, branching strategies, and release automation to ensure efficient and reliable software delivery. Collaborate with cross-functional teams to streamline release workflows, conduct pre-release testing, and facilitate seamless deployment, contributing to the overall stability and success of the software release lifecycle.

Requirements:

Must-Have:

  • Strong experience in Kubernetes, Helm, Prometheus, Fluentd, Grafana, and other Cloud-Native solutions
  • Effective skills for ensuring production uptime and stability by focusing on observability, reliability, availability, performance, capacity.
  • Strong experience in building effective processes for continuous improvements of Service Level Objectives (SLOs), mean time to identification (MTTI), mean time to resolution (MTTR), and mean time to failure (MTTF)
  • Experience in one or more of the following: Java, Go, NodeJS, React, Python

Nice to Have:

  • Experience working with public cloud providers - AWS/GCP
  • Experience working with on-call Incident Response solutions

AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Base Compensation Range*:  $140,000 - $155,000

Additional Components:You may also be offered a performance-based bonus, equity, and a generous benefits program.

*For base compensation, we set standard ranges for all US-based roles based on function, level and geographic location, benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience/expertise and may vary from the amounts listed above.

Job Summary

JOB TYPE

Full Time

SALARY

$112k-127k (estimate)

POST DATE

02/16/2024

EXPIRATION DATE

03/29/2024

WEBSITE

alpha-sense.com

HEADQUARTERS

NEW YORK, NY

SIZE

200 - 500

FOUNDED

2008

TYPE

Private

CEO

ERIC M BAUM ESQ

REVENUE

$10M - $50M

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The objective was to ensure service reliability and availability within operations management.

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