Position Summary

As a Platform & Site Reliability Engineer at Nomad Health, you will work across systems and software engineering to build, monitor/observe, and scale internal and external systems. A PSRE ensures that our systems are reliable and usable for our end users, they work closely with the development teams to build and maintain our systems and ensure they are performant and scalable. 

Responsibilities:

• Use data from our observability stack and incident trends to prioritize reliability improvements
• Work closely with a small, dynamic team to build web services, APIs, and integrations to enhance the platform and make Nomad faster
• Participate in system design consulting, platform management, and capacity planning
• Contribute to sprint development, executing on availability and performance topics within our product roadmap
• Mentor and consult across our scrum teams to drive reliability best practices
• Work with Product Management and Engineering to answer priority concerns for reliability fixes
• Improve observability across all services
• Automate deployment capabilities and implement auto healing philosophies
• Collaborate with development teams on best practices, infrastructure setup, and planning activities with a focus on stability and performance
• Write clean, extensible code, and improve the architecture, frameworks, and toolkits used to build and maintain a stable and nimble technology stack
• Initiate and run post-mortems
• Participate in On-Call rotations shared with development teams

Requirements:

• Experience with at least one of the following programming languages or similar: Python, Node/Javascript, Go
• Experience with GCP, AWS, CDNs, and/or other Cloud Services
• Experience with Kubernetes
• Experience with running incident response and post-mortems

Preferred:

• Experience with Flask, MongoDB, and NoSQL databases
• Experience with Kustomize, Helm, Jsonnet
• Experience with CircleCI, ArgoCD, Github Actions
• Knowledge of Cloud Native Computing Foundation (CNCF) and the current landscape

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Nomad Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.