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Leasing Consultant - Tatum Place
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locations
Scottsdale, AZ
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
R-105009
Job DescriptionEssential Duties and Responsibilities
include the following. Other duties may be assigned.• Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.• Stays informed about current market and competitor conditions that may
impact
the community's occupancy and sales results,
develops
and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.• Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (
CraigsList
, Facebook, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.• Uses the on-site property management software application (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.• Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit
and/or model and amenities, and preparing the leasing office for daily leasing activities.• Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you
notes
, and cards or making telephone calls or other contacts to
finalize
decisions to lease and/or renew.• Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out
dates, and
ensuring that lease renewal documents are signed and implemented on time.• Responds quickly and courteously to resident and client/owner concerns and
questions, and
takes prompt action to solve problems and/or documents and convey resident or other requests to the
appropriate individual(s)
. This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.• Must be able to meet predictable attendance and punctuality expectations and physical demands of the position
complying with
RangeWater
Residential’s policies and performance expectations.Organizational
Responsibilities:• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to
appropriate individual(s)• Practices proper safety techniques
in accordance with
Company, property, and departmental policies, procedures, and standards by
immediately
reporting any mechanical or electrical equipment malfunctions,
employee/visitor/resident
injuries or accidents, or other safety issues to
appropriate individual(s)•
Identifies
areas for improvement and offers suggestions to improve the property's efficiency, profitability, and productivity• Keeps abreast of current changes in technology, leasing and sales tools, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of
information and
applies knowledge and practices to area(s) of
responsibility.Work Hours (may vary by state or location):This position is scheduled for
40 hours
in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm.
Leasing Consultants
must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required
. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:Employment history that
demonstrates
the application and usage of a sales, marketing,
internet
and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is
required
.Computer Skills:Demonstrated proficiency in word processing, property management applications (preferably Yardi and/or One Site), and spreadsheet management programs in order to complete required reports and employment documents.
Proficiency
and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Craig’s List,
Google
and other search engines, and navigating the internet and websites.Rangewater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Similar Jobs (3)
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