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Base pay of $17-$19.25 / hr. (doe) $1 / hr. for bilingual Spanish / English language skills! Up to $400 monthly performance bonus! $500 sign-on bonus after 6-months! English or Bilingual positions available.
Shift will be 9 : 30am-6 : 00pm, Monday through Friday (Training hours are M-F, 8 : 30-5 : 00pm).
As Alpha Warranty’s Customer Service Representative Claims Specialist, you’re the advocate for our customers during the vehicle repair claim process.
You work with them by phone, email, and chat messaging to ensure an understanding of their service contract coverage benefits and claim status, while accurately typing notes of the call in our system.
With every interaction we work to empower our customers with information.
Some calls may require your skillful abilities to deescalate strong emotions. We love being able to say, yes, we’ll cover the repair , and do it daily, but know this isn’t the case with every claim.
Your professionalism, knowledge, patience, and personal resilience are critical during these customer conversations; no one likes dealing with unexpected or expensive car repairs.
How would you feel if it were your car ?!
Don’t worry, you don’t need an understanding of how cars work, but it helps to have an appreciation and willingness to learn more.
Our Claims department, full of ASE certified mechanics, works directly with the repair facility to review and decide the customer’s claim.
Alpha Warranty Services has onsite, full-time, Monday-Friday, opportunities in our Customer Service department located in South Jordan, Utah.
The pay for this entry position starts at $17-$19.25 / hour, depending on customer service experience, $1 / hr. for bilingual Spanish / English language skills.
Up to $400 in monthly performance bonus can be earned.
A veteran owned business since 2002, Alpha Warranty Services is a multi-award-winning, nationally recognized Vehicle Service Contract (VSC) provider.
At Alpha Warranty, you’ll have the opportunity to connect and collaborate with members of our awesome team for success in your job responsibilities, which, in addition to what we’ve described above, also include :
What you need for success :
What’s in it for you?
Last updated : 2024-04-26
Full Time
$40k-50k (estimate)
04/28/2024
05/05/2024
The job skills required for Customer service specialist include Customer Service, Problem Solving, Call Center, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
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Step 3: View the best colleges and universities for Customer Service Specialist.