Job Description

$17 an hour starting rate

Must work in Jupiter, Florida office during initial training period

May work from home after successful training completion (up to 90 days)

Previous call center experience preferred

Bi-lingual French $18 an hour starting rate

Stable Work History is a must

Deposita(TM), an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a high-energy, customer-obsessed team and plays a pivotal role in providing the highest quality customer experience to our customers.

RESPONSIBILITIES :

• Identify customers' needs, clarify information, and provide direct support or guidance toward to resolution
• Tackle a variety of problems in technical systems with skill and accuracy
• Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level

QUALIFICATIONS :

• High school diploma or equivalent

BENEFITS :

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Last updated : 2024-04-27