Director of Engineering

Overview

When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities. We offer an array of opportunities - service technician jobs, installation technician jobs, security installation jobs, engineers, and project manager jobs to name a few. Start your career with us today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Allied Universal® Technology Servicesis hiring a Director of Engineering. The Director of Engineering will ensure that the field organization is engaging Engineering as prescribed and utilizing Engineering's work product as intended. Primarily a quality and compliance assurance role, the Director drives the overall quality and compliance of the engineering standards, ensuring all engineering objectives are met.

RESPONSIBILITIES:

• Provide compliance management for all engineering standards, policy, and procedures
• Provide quality assurance and accountability for all engineering deliverables
• Develop, issue, and manage all updates and modifications to Engineering Standards
• Lead all training needs for Engineering, Operation and Service teams for compliance with the policy and procedure
• Lead and direct Service Managers in building and maintaining an effective service organization committed to customer and employee satisfaction and profitable growth
• Respond and escalated issues in field; follow up on internal requests and develop policy modifications for engineering efficiencies
• Liaise with Operations, Sales, and Service departments for all engineering issues
• Develop and drive selection of proven solutions and products.
• Continually review and drive improvement of the Engineering Standards
• Ensure Quality Assurance and Control of all engineering activities; ensure conformance to Allied Universal Technology Services requirements
• Maintaining effective internal communications; build solid internal relationships with Operations and Service teams
• Create Key Performance Indicators for performance reporting for Computer Aided Design (CAD) and pre- and post-sale engineering teams

QUALIFICATIONS:

• High school diploma or equivalent
• Current driver's license if operation a company- or customer-owned vehicle
• Minimum of five (5) years of supervisory engineering experience
• Minimum of three (3) years of policy development and implementation experience
• Demonstrate knowledge of writing and presentation skills.
• Proficient with MS Office Suite (Teams, Excel, Outlook, PowerPoint, SharePoint, and Word).
• Coordinate engineering activities with company peers and staff as required.
• Ability to establish and maintain effective working relationships with both internal and external customers.
• Able to manage multiple tasks while meeting strict deadlines.
• Demonstrate good time management and organizational skills.
• Strong, planning and policy development skills.
• Strong leadership and team building skills
• Possess excellent oral and written communication and follow-up skills
• Strong analytical and decision-making abilities
• Self-motivated with the ability to motivate and influence others
• Must be familiar with and able to analyze and manipulate electronic (software based) management tools including metrics, dashboards for measuring KPIs and or CPIs

PREFERRED QUALIFICATIONS:

• Associate's degree in engineering, electronics, management, or related field

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Pay Range: $120k-$150k

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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