ROLE OVERVIEW

At Allied Development, we're dedicated to creating impactful solutions that benefit all stakeholders in every project we embark upon. Our mission is to address the housing shortage crisis in America head-on. But to achieve this, we need your expertise and passion!

Are you passionate about delving into data, meticulously analyzing it, and maximizing its potential within a company? Do you revel in crafting insightful reports derived from data analysis? Are you adept at navigating both IT and Marketing systems, thriving in a behind-the-scenes role where you can make a significant impact? Is staying abreast of the latest software and trends second nature to you, with a keen eye for spreadsheet proficiency? If so, then you might be the perfect fit for our IT Manager role!

As our IT Manager, you'll hold a pivotal position as the steward of our company's data ecosystem. Your primary responsibilities will revolve around ensuring the cleanliness and optimization of our data streams, particularly within our Customer Relationship Manager (CRM) platform, GoHighLevel. From managing email domain rotations to overseeing A/B test initiatives and compiling comprehensive marketing reports, you'll be the linchpin in leveraging data to enhance team productivity and effectiveness.

The ideal candidate for this role is someone who thrives on attention to detail and adherence to deadlines. With a solid background in CRM solutions and Google Sheets, you'll be well-equipped to tackle the challenges of data management and analysis. Creative problem-solving skills and a collaborative spirit are essential traits, as you'll work closely with various teams to drive innovation and efficiency. If you're ready to take on the challenge of shaping our data landscape and driving impactful change, we'd love to hear from you!

Allied Development proudly achieved a 94% rating in the Inc. Magazine Best Workplaces Program.

KEY RESPONSIBILITIES

• Oversee and manage IT Data Coordinator(s) position.
• Plan, execute, and oversee IT projects from conception to completion, ensuring they are delivered on time and within budget.
• Oversee and manage business IT platforms such as Smartsheets and Content Management Systems (including but not limited to WordPress and Kajabi).
• Develop and enforce IT policies and procedures to ensure compliance with regulations and industry best practices such as TCPA and CAN-SPAM.
• AI Workflow Development:
• Lead the development and implementation of AI workflows to streamline processes and enhance efficiency across the organization. Manage the development and deployment of AI models, optimizing for accuracy, performance, and scalability.
• Collaborate with stakeholders to gather requirements for AI solutions, understanding business needs and objectives.
• Ensure AI workflows comply with regulatory requirements and security standards, implementing safeguards to protect sensitive data.
• CRM Administration:
• Oversee the administration of the Customer Relationship Management (CRM) system, particularly Go High Level and Monday.
• Automations and custom development for CRM features and functionality to meet business needs.
• Ensure CRM data hygiene by maintaining accurate and up-to-date information.
• Merge contacts to retain all relevant information in a master contact database.
• Identify positive and negative responses in the pipeline and move contacts to appropriate stages.
• Lead sourcing, skip tracing, and file data management within the CRM system.
• Lead sourcing and management of data includes ensuring accuracy, completeness, and relevance.
• Layered skip tracing includes enhancing data collection and tracing efforts.
• Cold Outreach Campaign Optimization and Management:
• Optimize smart lead cold email, text, call center and direct mail campaigns for effectiveness and efficiency.
• Verify and upload leads into the CRM system.
• Manage health of domains, email, and phone number rotation to improve deliverability.
• Conduct A/B tests for campaigns and generate reports on key metrics and performance indicators.
• Collaborate with the marketing team to interpret A/B test data and make data-driven decisions.
• Report on campaign performance.
• Website Health Management:
• Monitor and maintain website health, including speed, links, forms, and SEO metadata, and tags.
• Rotate and ensure the health of phone numbers displayed on the website.

9. Technical Architecture Oversight:

• Design, implement, and document various technical architectures including data, marketing automation, CRM workflow, and other relevant systems.

SKILLS & EXPERIENCE (Expected Proficiencies)

• 5 years of experience with Customer Relationship Management (CRM) solutions, particularly Go High Level.
• 3 years experience in a Supervisory or Management role in IT or Data Analysis required.
• Highly proficient with Google Sheets and Smartsheets for data management and analysis.
• High attention to detail to ensure accuracy in CRM data and email campaigns.
• Strong leadership and managerial skills to effectively lead and motivate the IT Data Coordinator(s).
• Strong problem-solving skills to analyze complex issues and devise effective solutions.
• Strong understanding of TCPA, CCPA, and CAN-SPAM regulations.
• Strong comprehension of digital marketing strategies and funnel campaigns.
• Understanding of AI technologies and languages commonly used in AI development, such as Python or Java. Understanding of AI development frameworks and tools.
• Excellent communication skills to convey technical information to non-technical stakeholders and collaborate effectively across departments.
• Deadline-oriented with the ability to manage multiple projects simultaneously.
• Project management experience, with a minimum of 3 years' experience; familiarity with Monday.com is a plus.
• Basic understanding of HTML & CSS, Node.js, and JavaScript for custom development and website maintenance.
• Basic understanding of SEO principles, including meta tags, keywords, and page descriptions, to optimize website performance.
• Understanding of cybersecurity principles and best practices to ensure the security of IT systems and data.
• Willingness to stay updated in the field of AI, emerging technologies, and industry trends to drive innovation and efficiency.

RESULTS (Expected Accomplishments of the Role)

As our IT Manager, your contributions will lead to a data ecosystem characterized by cleanliness, completeness, accuracy, validation, and integrity. This meticulous management ensures that every team member, regardless of department, can execute their responsibilities with efficiency and precision. Your impact will resonate throughout the entire organization, serving as the cornerstone of operational excellence and collaborative success.

WHY ALLIED

● Competitive pay and benefits.

● Opportunities to grow and develop skills in multiple disciplines.

● Fun, energetic co-workers who share the same core values and strategies.

Once we have received your application, you will be contacted for next steps. Provide a link to your online design portfolio. This should include examples of websites that you have worked on.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Compensation package:

• Yearly pay

Experience level:

• 7 years

Schedule:

• Monday to Friday

Experience:

• IT management: 3 years (Required)
• CRM software: 5 years (Required)
• Smartsheet: 3 years (Preferred)

Ability to Relocate:

• Scottsdale, AZ 85254: Relocate before starting work (Required)

Work Location: In person