Job Title:Front Desk Coordinator
Location: 6400 East Galbraith Rd. Cincinnati, OH 45236

Our growing company is looking for an energetic and positive person to join our talented, hardworking team. We will train the right person! Candidates should possess excellent communication skills, be attentive to detail, have superb customer service skills and above all else continually strive to learn and improve.

About us

Alliance Integrative Medicine was named a finalist in Cincinnati Business Courier's Best Places to Work based on employee surveys in 2021 and 2022. We continually look for dynamic, positive, hard-working individuals to join our growing team. We are a part of The Christ Hospital Health Network.

Our team of highly trained physicians and health care practitioners are passionate about their work and walk through our doors with a purpose to deliver the best possible care to their patients every day. We collaborate with you to create your personalized, preventative, proactive wellness plan based on our principles of Transformational Medicine℠. We have found that combining the best practices of conventional and alternative medicine results in the most meaningful outcomes. Our practitioners will develop your Transformational Wellness Plan℠, a personalized guide designed to fit into your life, to help you get well, be well, and stay well.

Roles and Responsibilities

• Greeting and scheduling of patients, in a multi provider office, in person and on the telephone
• Check in of patients
• Answer phones promptly & politely
• Be knowledgeable with various services offered including time and other requirements for each service
• Reconcile payments throughout the day and at close of business
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Answer, screen, and respond to routine questions, route to appropriate personnel or take thorough message
• Maintain lobby area in a neat and orderly manner. Maintain a legible supply of forms and appropriate office supplies required for daily activities.
• Adhere to all government regulations regarding HIPAA compliance and reporting of violations
• Follow Medicare guidelines and requirements
• Other duties as requested or assigned

Qualifications & Requirements Excellent customer service skills

• Ability to multitask effectively in a busy office environment
• Computer skills with ability to learn scheduling program
• Well organized, with attention to detail and consistent follow through
• Work some evenings and rotating Saturdays
• Self-starting mentality
• Demonstrated teamwork skills
• Excellent written and oral communication skills
• Ability to stand for extended periods of time, reach, and bend
• High School diploma

Preferred Skills Electric Medical Record experience strongly preferred Demonstrate interest and commitment to the concepts of good nutrition and healthy living
*

Please submit resume & cover letter to be considered for this position. Salary and benefits are through The Christ Hospital Health Network.

** All job offers are contingent on passing of a pre-employment drug screen and background check.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 403(b)
• 403(b) matching
• Dental insurance
• Dependent health insurance coverage
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance
• Wellness program

Healthcare setting:

• Clinic
• Outpatient

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service: 2 years (Required)
• Computer Skills: 2 years (Required)

Work Location: In person