28 customer service agent Jobs in Queens, NY
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Alliance Ground International is Hiring a customer service agent Near Queens, NY
Job Description:
Are you a detail-oriented problem solver who focuses on providing outstanding customer service?Then let your career take off with ATS as a Passenger Service Agent!ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.Roles and responsibilities:Check in passengers and their luggage at the ticket counter and gates.Patiently handle customer concerns and complaints regarding ticketing and baggage handlingKnowledgeably answer inquiries regarding flight schedules, fares, and other questions as they ariseMake announcements at the gate or over the general PA system regarding flight activityBe responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendorsQualifications:Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadershipHave proficient computer skillsBe at least 18 years of age and possess a High school diploma, GED or work experience equivalentPossess a valid driver's license with a clean driving record (only required for some airports)Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record, and residence background checkIf you are applying at the following locations: San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment.Physical Requirements:Lift up to 70 pounds (32 kg) on a regular basisStand, lift, bend, push and pull on a frequent basis and for extended periodsWork around jet and machinery noisesAirlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful ATS team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!ATS employees should apply through ADPM/F Disabled and Vet Equal Opportunity Employer$19.00-$21.00Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Summary
Full Time
Transportation
$57k-77k (estimate)
03/07/2024
04/30/2024
allianceground.com
RICHMOND HEIGHTS, FL
1,000 - 3,000
1987
ANTHONY C ROMEO
$200M - $500M
Transportation
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The job skills required for customer service agent include Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a customer service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by customer service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for customer service agent positions, which can be used as a reference in future career path planning. As a customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary customer service agent. You can explore the career advancement for a customer service agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
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