Responsibilities include handling inbound and making outbound calls regarding prescription orders. Handling inbound calls from patients, insurance plans, physician's offices and pharmaceutical companies. Making outbound calls to schedule patient refills. Hours are Monday-Friday 8am-5pm.

Benefit Conditions:

• Waiting period may apply

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Communication method(s) used:

• Phone

This Job Is:

• A job for which all ages, including older job seekers, are encouraged to apply

Work Remotely

• No

Job Type: Full-time

Pay: $11.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Call Center: 1 year (Preferred)
• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Application Question:

• Cannot have any felonies or misdemeanors on your record.

Work Location: In person