All Access Equipment is Hiring an Account Manager - Rental Industry Near Wilmington, MA
Who we are
All Access Equipment, a CMC company, is a leader in selling and servicing specialized access equipment in North America. Our main products include tracked Mobile Elevating Work Platforms (MEWPs), trailers, accessories, and transport solutions. We are the exclusive distributor of CMC aerial lifts in North America, and we love it! We are passionate about helping businesses work safely and efficiently in some of the most hard-to-reach places imaginable.
What we do
At All Access Equipment, we empower our customers to grow their businesses with our high-quality, unique product. We are committed to delivering a first-class customer experience to support this mission.
Our sales team consists of experts in tree care, rental, hydraulic machinery, and other relevant industries.
The job
A competent Rental Sales Account Manager should be flexible and able to handle many duties pertaining to the company’s clients. The primary responsibility is developing new business in the rental industry and keeping the customers happy and satisfied with the service they receive.
Who we are looking for
We seek a highly motivated, outgoing individual for this exciting position. If you enjoy working on a sales team and collaborating with others, this job is for you! If you like working on teams of driven individuals who love their work, this is the right place for you!
Job Responsibilities
Generate new business within the rental industry
Foster relationships with key decision-makers within the rental industry
Engage with clients to comprehensively address their needs
Cultivate strong client relationships to retain existing business and acquire new clients
Collaborate with various internal departments to ensure prompt fulfillment of customer requests
Resolve complaints and diligently track processes related to client needs
Serve as the client's advocate within the organization, prioritizing customer satisfaction
Gather and analyze consumer behavior data to adapt to evolving needs
Contribute to developing and enhancing processes and procedures to optimize operations and enhance customer satisfaction.
Directly support our dealer network in facilitating sales to the rental industry.
Requirements
Proven experience in a sales leadership role
Bachelor's degree in a related field and/or equivalent experience with a sales background
Ability to travel for work as needed
Proficient in resolving customer complaints or fulfilling customer needs.
Excellent verbal and written communication skills to communicate product ideas to clients
Up-to-date understanding of consumer behavior in the industry.
Strong customer service and interpersonal skills for diverse customer interactions.
Exceptional analytical skills for analyzing client data
Effective time management and multitasking abilities to handle multiple tasks and clients simultaneously.
Advanced motivational and negotiation skills
Strong organizational skills and attention to detail
Must be a highly self motivated person with a go-getter attitude
Driven to chase leads and achieve sales targets.
Must value company success. When you succeed, the team succeeds
Outgoing personality with a passion for interacting with people
Proficient in utilizing CRM and business management software, including Salesforce and comparable platforms, to efficiently manage customer relationships, track sales progress, and analyze data for informed decision-making.