We are seeking a Senior Coordinator – Events & Operations to support regional events and the San Francisco Bay Area (SFBA) regional team, as well as to provide ongoing administrative support to the local leadership team. The incumbent will partner across all areas of the business in a variety of capacities, providing an exceptional opportunity to learn about the organization and gain competitive and valuable business skills.

Essential Duties and Responsibilities:

SFBA Event Management

• Organize internal and third-party events:
  • Organize internal regional employee events (i.e., lunches and off-site activities) including developing budgets, communicating with colleagues, and helping develop agendas and activities in close collaboration with regional leadership.
  • Liaison with various parties, including Security, Asset Services, Parking, Janitorial, and Engineer teams and vendors, to support events in Alexandria buildings.
  • Develop and maintain an events calendar for the region including events happening in Alexandria buildings and other industry events.
• Support external-facing Alexandria events:
  • Work closely with regional event lead(s) to:
    • develop event program, including venue, budgets, vendors, and invitees,
    • project manage event from start to finish, and
    • provide on-site day-of support to ensure first-class experience for guests.
  • Develop and manage lists of potential vendors/partners.
  • Maintain a list of key regional ecosystem contacts in coordination with regional leadership, the leasing team, and the science and technology team.
  • Work closely with the national Alexandria events team as needed.
• Establish concierge-level service standards.

Project Management

• Provide support to executive management on mission-critical projects and assignments, including but not limited to campus development efforts, leasing, marketing, amenities, security, etc.
• Proactively manage project-related issues, including but not limited to coordination of resources, gathering information, troubleshooting and addressing difficulties, and ensuring project progression.
• Provide prompt follow-through on issues and proactively communicate information to regional leadership to ensure smooth business operations.
• Demonstrate a proactive focus on meeting project requirements in a timely and cost-effective manner.
• Participate in meetings and calls, including taking meeting minutes, tracking and delegating action items, and coordinating logistics and agendas.
• Collaborate and work with other team members on projects as needed.
• Maintain the highest level of communication and confidentiality. 

SFBA Regional Office Operations

• Work closely with other Coordinators to support one another with the following:
  • Office supply ordering and management.
  • Machine maintenance (i.e., mail machine, coffee machine).
  • Kitchen management.
  • Contingency and emergency planning through Everbridge.
  • Vendor management and contracts.
  • Wellness and green initiatives.
  • Keycard management and access.
  • Third-party vendors (copy machines, postage, etc.).
• Work closely with the corporate HQ operations team to ensure the SFBA region is following corporate guidelines and to help the region provide operational updates to HQ.

Qualifications and Experience: 

• Bachelor’s degree in Business Administration or Hospitality preferred. 
• Minimum of 3 years of administrative office experience, ideally supporting a corporate environment.
• Proficiency in general office practices, protocols, and procedures required.
• Proficiency in Microsoft Office Outlook, Word, Excel, and PowerPoint a plus. 
• Diplomacy and a strong focus on hospitality and customer service a must.
• Highly organized, motivated, responsible, and resourceful with strong attention to detail.
• Ability to learn quickly with exceptional verbal and written communication skills.
• Ability to build relationships across all levels a must.
• The expected base salary range for this position is $75,000 USD to $95,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the consideration of many factors, which may include, but are not limited to: the individual’s knowledge, experience, education, qualifications, skills, job location, and the Company’s compensation practices.