The Alexander Technology Group is seeking a Helpdesk Support professional for our client, a top tier law firm in Boston. The Helpdesk Support professional will be responsible for both phone and desk side support. Communication and articulation skills must be exceptional. Previous experience in a professional services, financial, law office or highly professional environment is required. This is a permanent position that requires 4 days a week onsite in Boston MA. If you are qualified and interested in this permanent Helpdesk Support position, please contact Robin Majurie - Rmajurie.

Required skills:

• Active Directory-account set up/password resets
• Windows
• Experience with a ticketing system
• O365 administration
• Zoom
• Ability to troubleshoot common software and hardware issues

If interested and qualified in the Helpdesk Support position, please email your most updated resume to Robin -

*Must be eligible to work in the US for any Employer without restriction or expiration

*No third party candidates will be considered for this role

*No relocation assistance can be provided for this position

*MONATG*

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