A thriving Rhode Island based company is searching for an experienced Bilingual Customer Service Specialist to join their team. This job requires candidates to have high attention to detail and strong multitasking skills. Ideal candidates will have the ability to communicate effectively with a positive attitude.
Company Highlights:

• Extensive growth potential for the right candidate
• Great team culture and mentorship opportunities
• Competitive salary and benefits

Responsibilities of the Bilingual Customer Service Specialist:

• Answering phone calls and directing them to the appropriate staff member
• Identify and assess customers’ needs to provide appropriate solutions, guidance, or information about company’s services
• Utilize customer service software and systems to accurately document and track customer interaction, inquires and resolutions
• Assessing documentation and evaluating applications
• Handling customer paperwork and records with confidentiality
• Completing other administrative tasks

Requirements of the Bilingual Customer Service Specialist:

• Bilingual English/Spanish
• Ambitious and proactive
• Time management skills meeting various deadlines
• Highly creative and effective problem-solving skills
• Key attention to detail

For immediate consideration, submit your application today!
City Personnel offers extended interview hours from 7 am-7 pm ** upon request
City Personnel, Inc. is an Equal Opportunity Employer and we do not discriminate against applicants due to race, national origin, religion, marital status, service status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us.
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