Description

ALCIVIA is growing and looking to add a full-time Energy Services Administrative Coordinator at our Cottage Grove Headquarters location. Are you looking for a company where work-life balance is respected, honest effort is rewarded, and your contribution is appreciated? You’re looking for ALCIVIA.

Pay Type: Hourly, bi-weekly.

Work Setting: In-Office.

Work Location: 1401 Landmark Drive, Cottage Grove, WI 53527.

Work Schedule: Monday - Friday, 8:00am to 4:30pm.

Benefits: Full-time benefit eligibility begins the 1st of the month following date of hire.

• Medical Insurance, Health Savings Account (with Employer contributions), Dental Insurance, Vision Insurance, Flexible Spending Accounts, Critical Illness Insurance, Group Accident Insurance, Life Insurance, Group Hospital Insurance, Legal Shield, and ID Shield.
• 401K (retirement plan) company match up to 6% and 100% vested day one.
• Paid Parental Leave.
• Paid Time Off, Paid Holidays, and Paid Volunteer Time Off.
• 100% Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Life and AD&D Insurance, Employee Assistance Program.
• Company-Paid Training and Development Opportunities: Tuition Reimbursement, Certifications & Licenses, and more.
• Company Clothing Annual Allowance.

ALCIVIA is a leading, member-owned agricultural and energy cooperative located in Wisconsin and serving customers in Wisconsin, Minnesota, Illinois, and Iowa. We provide expertise, service, and products in the areas of agronomy, animal nutrition, energy, and grain, and have a full portfolio of options for competitive operating loans and input financing. Learn more at https://www.alcivia.com/

• Company Video: https://www.youtube.com/watch?v=EXksxCuX2Ak
• Visit our Company Social Media Accounts: Facebook and LinkedIn.

Energy Services Administrative Coordinator Essential Responsibilities:

ALCIVIA is looking for an Energy Services Administrative Coordinator to provide admin/office support the Energy Services Team ensuring exceptional service and quality to new and current members.

• Schedule service work for Energy Operations team
• Provide service and installation duties as needed
• Coordinate line locate services with Diggers 
• Active in tank monitor activations and entering information into our computer system
• Ensure customer expectations are exceeded
• Oversee location, availability, agreements, and maintenance program for portable fueling trailers 
• Work with internal customers for the smooth flow of desired work for members
• Create and assist to implement constant utilization of technological advancements
• Monitor customer satisfaction levels related to Energy Services
• Respond quickly and professionally to customer issues
• Enforce and promote the safety culture and expectations
• Improve operational efficiency and teamwork
• Support cross-divisional collaboration whenever possible
• Help in other areas of the business as bandwidth allows
• Other duties as assigned

Requirements

Energy Services Administrative Coordinator Required Skills & Qualifications:

• Associate degree preferred or equivalent experience
• Customer service experience required
• Proficient computer experience in Microsoft Office Applications
• Comfortable with numbers and office procedures
• Understanding of purchase receipts and invoices
• Excellent verbal communication skills
• Customer focus
• Sales and service focused mindset
• Attention to detail and problem-solving skills
• Excellent time management skills and the ability to prioritize work
• Strong organizational skills 
• A desire to be proactive and create a positive experience for others
• Communication proficiency
• Teamwork oriented
• Safety first mindset

Find your place in a positive, supportive atmosphere where opportunity is always growing, with a team that believes in its mission. Enjoy a job that grows along with you as your skills and talents evolve, while fueling the needs of your family, friends, and billions of others who depend on agriculture. Visit our Careers page to view all our current openings at https://www.alcivia.com/careers/

• ALCIVIA Locations: https://www.alcivia.com/connect/locations/