Tenet Health is Hiring a Clinical Systems Specialist (CSS)- Phoenix, AZ Near Phoenix, AZ
Job Description Participates in the training and maintenance of physician clinic based electronic health record (EHR) systems at clinic locations in the market. Assists in Go Live support, daily troubleshooting and issue resolution, the creation of training materials, and other duties as assigned.
Up to 25% travel outside of market and 100% travel within market. As travel is required, we will run a MVR on the final candidate. Must be in or able to commute to Phoenix, AZ daily . Description of Responsibilities-
Onsite training of physicians and clinicians in outpatient offices on Athena, Ingenious Med, Phreesia, Medi Mobile, Dragon dictation.
Create educational materials for CSS teams for use in training sessions.
Assists Informatics with Athena implementation including analysis, design, configuration, testing, and support activities.
Provides recommendations on requests related to EHR workflows, templates, and functionality.
Monitors end user reports to assess trends and identifies opportunities for holistic system resolution, escalation of priority, and process improvement.
Minimum of one year experience in ambulatory clinical settings such as physician clinics or other OP settings is required.
Minimum of one-year prior experience in the use of and/or implementation of clinical information systems is required.
Athena experience required.
High School Diploma or GED required.
Compensation and Benefit Information
Pay: $47,424-$75,712 annually. Compensation depends on location, qualifications, and experience.
Management level positions may be eligible for sign-on and relocation bonuses.
The following benefits are available, subject to employment status:
Medical, dental, vision, disability, life, AD&D and business travel insurance
Paid time off (vacation & sick leave)
Discretionary 401k with up to 6% employer match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
For Colorado employees, paid leave in accordance with Colorado's Healthy Families and Workplaces Act is available.
Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. #LI-EM1 Responsibilities Participates in the training and maintenance of physician clinic based electronic health record (EHR) systems and other technology at clinic locations. Assists in Go Live support, daily troubleshooting and issue resolution, the creation of training materials, and other duties as assigned. Qualifications Required:
Minimum one year experience in ambulatory clinical settings such as physician clinics or other OP settings is required.
Must be assertive, knowledgeable, and able to interact with clinicians as a teacher and a peer.
Working knowledge of both front and back-office clinic workflows
Excellent verbal and written communication.
Strong interpersonal skills
Strong analytical skills
Use a High School Diploma or Equivalent
Previous experience in a clinical staff role and/or managerial or supervisory role within an ambulatory or outpatient setting.