What you will be doing

The Loyalty Product Management team has an opening for a Product Manager .

Albertson’s Companies is looking for people who are passionate about re-imagining the grocery and food space by harnessing the power of member loyalty and building deeper customer relationships. The Product Management team within the Loyalty Pillar has the broad responsibility to leverage digital technologies and partner platforms to build best in class customer engagement experiences and tools that increase customer loyalty to Albertsons.

This person will be the Product Manager focused on Albertsons for U and FreshPass (our subscription program) and will report to the Principal Product Manager. S/he will assist in defining the product vision and roadmap including but not limited to loyalty program benefits and experiences to achieve the business KPIs. The right candidate will be strategic and ambitious with the proven ability to deliver products that create impact and deliver exceptional value to our current members and partners.

The position is based in Pleasanton, California, but in some cases can be approved for a remote working arrangement.

Main responsibilities

• Gather input from a variety of internal and external sources to define product visions and concepts; analyze competitors and market trends; synthesize data, evaluate technologies; develop detailed requirements, feature definitions, implementation plans, and internal communications.
• Write user stories as a part of the product development lifecycle that: directly support primary objectives of the product and/or initiative are appropriate in size for iterative development include clear and specific acceptance criteria consider dependencies on other stories and/or projects & initiatives.
• Participate in cross-functional teams during the entire lifecycle of product development. Proactively identifies problems that arise in the project, outlines options, recommends solutions, and escalates as needed
• Work closely with business partners to define the product vision, manage roadmap, define requirements and manage prioritization of all business requests.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and product experiences.
• Work closely with engineers to understand system constraints and launch new solutions using an iterative product delivery process.
• Be responsible for delivering consumer-facing products / experiences that drive conversion of shoppers to loyalty members and increase engagement from current loyalty members.

A copy of the full job description can be made available to you.

The salary range is $115,000.00 to $160,000.00 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

What we are searching for:

• Ability to manage competing priorities and multi-task to meet deadlines.

• Strategic thinker with a customer centric focus and an ownership mentality.
• Strong communicator with persuasion and presentation skills.
• Strong influencer, collaborator and relationship builder across all levels.
• Data and solutions driven problem solver
• Ability to motivate and lead project teams to successful results.

We believe the success candidate has these qualifications and experience:

• Bachelor’s Degree required
• 2 years of product management experience, product strategy or consulting experience
• Experience leading agile development teams.
• Strong execution skills and ability to drive throughout the product lifecycle, from concept to launch
• Ecommerce and retail experience strongly preferred. Experience in Grocery/CPG industry ideal but not required.
• Loyalty and/or subscription program experience ideal but not required.
• Experience with A/B testing a plus
• Ability to quickly develop strong relationships, embracing collaboration to influence peers and partners
• Usability and customer-focused design experience a plus
Passionate about building great products and solving customer and business problems.

What is it like at Albertsons?

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.