AKRON RUBBERDUCKS TICKET SALES ASSOCIATE PROGRAM

June 2024 to September 30, 2024

To be considered for this position, you must be a college graduate by the end of May 2024. This is NOT an internship for college credit.

The RubberDucks are the Double-A affiliate of the Cleveland Guardians playing in the Eastern League. The Akron RubberDucks play 69 home games between April and September and look forward to all of the non-game day events during the summer of 2024.

Office hours for all Associates will begin in the month of January / February, exact dates TBD.

The Akron RubberDucks Ticket Sales Associate Internship Program is structured to prepare future sport business executives for a career in professional sports.

The program’s focus is to provide a continuous educational background in the business operations of minor league baseball, with a strong emphasis on learning essential sales skills that will help you excel in this competitive industry.

The Associates will gain hands-on knowledge primarily in the Ticketing Department but will also have the chance to experience educational components from Promotions / Marketing, Operations, Sponsorship, Office Management, Finance, Merchandise and Grounds.

Members of past Associates programs, including members of the Akron RubberDucks front office, have gone on to accept full-time positions with the Columbus Blue Jackets, Cleveland Cavaliers, Columbus Crew, State College Spikes, Canton Charge, Baseball Info Solutions, Jacksonville Jumbo Shrimp, Harrisburg Senators, and several NCAA Division I universities such as Ohio State University and Bowling Green State University.

This is a seasonal position starting in June 2024 and ending in September 2024 after the RubberDucks season is complete.

Essential Duties & Responsibilities :

• Full menu selling of new group, flex plan, and season ticket sales through phone prospecting, outside appointments, and stadium tours
• Prospecting new group, flex plan, and season ticket sales opportunities through cold calls, referrals, and networking events
• Developing professional relationships with current clients
• Providing a high level of customer service to all accounts
• Staffing ticket sales information tables and mascot appearances at outside functions including luncheons, business shows, conventions, etc.
• Must meet sales activity and revenue goals
• Assist with other ticket duties as assigned; including game / event day duties

Qualifications & Requirements :

• Available to work 40 hours per week for a five-month period
• College degree
• Must be computer proficient
• Possess a competitive nature and a contagious, positive attitude
• Detail oriented, and enthusiastic about working within a sport-related environment
• Exceptional work ethic, strong desire to succeed, eagerness to learn
• Strong time management and organizational skills with the ability to multi task
• Previous internship or work experience within sports industry preferred
• Prior sales / outbound calling experience preferred
• Have a friendly and professional telephone manner
• Excellent communication skills (verbal and writing) and listening skills
• Prior customer service experience highly preferred
• Ability to work effectively as part of a team and independently

Compensation :

• Monthly stipend
• Monthly commission on all sales and a bonus for surpassing sales goal
• This program does not entitle the members to any health benefits or relocation financial assistance.

Akron Baseball LLC is an equal opportunity employer and values diversity in the workplace.

Last updated : 2024-05-24