39 Service Manager Jobs in Inver Grove Heights, MN
AKP Recruiting is Hiring a Service Manager Near Inver Grove Heights, MN
We are seeking a Service Manager to run our Heavy-Duty Truck Service Shop.
The Service Manager is a key member of our truck management team and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a Service department, developing our service business, ensuring satisfied customers, and promoting our products and truck services .
Service Manager Job Duties
- Take all necessary steps to assure customer satisfaction
- Recruit, hire, lead, motivate and maintain the highest quality staff
- Take an active role in company sales
- Monitor Service Department performance with key metrics, including revenue, profitability, and efficiency
- Assure compliance with safety goals
- Accurately quote services
- Manage truck work order system and service invoicing
- Communicate policies, procedures, and branch goals to employees
- Uphold our promise to our customers
- Excellent interpersonal, leadership, and communication skills
- Knowledgeable in Fixed Operations procedures
- Good understanding of mechanical components and associated repair
- Clear understanding of customer service, sales, and marketing
- Knowledge of profit and loss statements and how to use them to manage a business unit
- A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan
- Experience with 5S Lean principles
- Previous experience as a service manager in the trucking industry
- Excellent communication skills
- Ability to manage employees and processes
- Truck shop service management a plus
- High School Diploma or G.E.D.
- Must be physically able to lift and work with no restrictions
- Competitive Wages - Be paid your worth!
- Uniforms - fully supplied including cleaning!
- Tool program - available
- Tuition assistance - for educational and ongoing career growth
- Health, dental and vision coverage - begins on the first day of the following month
- Paid Time Off - (PTO) starts accruing day one of your full-time employment
- Holidays - 6 Holidays and 2 Floating Holidays per year
- 401(K) - with company matching
- Long Term Disability - Supplied
- Short Term Disability - Supplied
- Life Insurance - Supplied
- Healthiest You - Virtual Health Care paid
- PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
- Pet Insurance - We care about our furry friends!
- Employee Discounts - available on products and services
- Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face
- Paid Health and Well-being screening - for employees and their spouse
Talent Scout
AKP Recruiting
kodi@akprecruiting.com
www.akprecruiting.com
Josh May
President
AKP Recruiting
(406) 633-1654
josh@akprecruiting.com
www.akprecruiting.com
Job Summary
Full Time
$86k-110k (estimate)
06/14/2024
06/29/2024
akprecruiting.com
Billings, MT
<25
Business Services
Related Companies
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
