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What we do: AI Service Management (AISM)
There are many examples of disruption in the consumer space - Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? Aisera helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world's first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With Aisera, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.
Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.
The Team:
We are a small but passionate team of 100 based in the Bay Area. Aisera's seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
The Role:
In this role, you will own the day-to-day and lead PMM for Aisera's AI Service Management platform, becoming an expert on the needs of our target markets, competitors, and go-to-market strategy to enable our sales, demand generation, and customer success teams to meet company goals. In this role, you will accelerate go-to-market and adoption strategy while building the product marketing function. The ideal candidate will be comfortable with autonomy and prioritization, as they'll need to manage multiple projects with many cross functional partners simultaneously. As a member of the marketing team, the Senior Product Marketing Manager will work closely with executives, sales, product management, development and customer success.
What You'll Do:
What You'll Need:
Full Time
IT Outsourcing & Consulting
$159k-198k (estimate)
03/21/2023
05/15/2023
aisera.com
PALO ALTO, CA
50 - 100
2017
SUDHAKAR MUDDU
<$5M
IT Outsourcing & Consulting
Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce. Aisera h...as received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor 2019; Red Herring Top 100 Global Innovator; 2019 CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research 2019 Hot Vendor; TiE50 2019 Startup Award; and Silicon Review 50 Most Admired Companies for 2019.
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The job skills required for Product Marketing Manager include Go To Market, Initiative, Product Marketing, Product Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Marketing Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Marketing Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Marketing Manager positions, which can be used as a reference in future career path planning. As a Product Marketing Manager, it can be promoted into senior positions as a Category Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Marketing Manager. You can explore the career advancement for a Product Marketing Manager below and select your interested title to get hiring information.