AIS Healthcare is the leading provider of Targeted Drug Delivery (TDD), and Infusion Care solutions. With our diverse culture, and our values around Innovation, Stewardship, and Unity, we are committed to Advancing Quality, and Improving Lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience.

AIS Healthcare offers great benefits, including health, vision and dental insurance, long term disability insurance, life insurance, a vacation package, 401K plan with a generous employer match, and more!

JOB SUMMARY:

This position is responsible for supporting end users on a variety of issues. This position identifies, researches and resolves technical problems. The Information Systems Administrator participates in technical research and development to enable continuing innovation within the infrastructure.

EDUCATION AND EXPERIENCE:

A high school diploma or general education degree (GED) equivalent is required;Associate’s degree in Information Systems or related field and/or information systems experience is preferred.

Knowledge and/or experience in the following is preferred:

• Active Directory
• Helpdesk Duties Local & Remote
• E-mail administration
• Remote Desktop
• Backup & Recovery
• Administration of security systems (Access and Surveillance)
• New User Setup
• User Terminations

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides technical support and guidance to users by responding to telephone calls, e-mails and personnel requests.
• Follows instructions and pre-established guidelines to perform functions of the job.
• Assists in the installation, maintenance, and general support of systems
• Documents, tracks and monitors the problem to ensure a timely resolution.
• Sets up, configures and supports internal and/or external computer and network operations.
• Recommends upgrades, patches and new applications and equipment.
• Maintains system efficiency.
• Recognizes patients’ rights and responsibilities and supports them in the performance of job duties; respects patient’s rights to privacy and confidentiality.
• Completes assigned paperwork/documents as directed in a timely manner.
• Shares knowledge gained with other staff members and works as a team member.
• Interacts with others in a positive, respectful, and considerate manner.
• Performs other job related duties as assigned.

QUALIFICATION REQUIREMENTS:

• Knowledge or ability to quickly learn commonly used concepts, practices and procedures within the technology filed.
• Excellent interpersonal skills.
• Ability to communicate effectively and professionally with coworkers.
• Ability to work in a team environment, while also delivering independent results.
• Strong critical thinking and analytical skills.
• Demonstrate ability to meet deadlines and provide accurate information in a dynamic environment.
• Strong work ethic with personal qualities of integrity and credibility.
• Advance computer proficiency.
• Knowledge in the use of Microsoft applications.

Steps to Apply:

Complete the required Culture Index Candidate Assessment(Directions to follow below in this job posting, so please read in its entirety).*** No application will be considered if the applicant does not follow instructions and complete the assessment as part of the application process.

Culture Index Candidate Assessment

Why does AIS utilize the Culture Index Assessment?

• We recognize how important our employees are to the success of our company. Our company continues to thrive due to a culture of teamwork and our ability to match potential hires with positions that best utilize their natural traits and skillsets. AIS utilizes the Culture Index Candidate Assessment surveys to help us select the best match for our positions.

How can I complete the assessment?

• Copy and paste the following link into your browser and press enter. Then, select the corresponding position for which you are applying. (Only one assessment per candidate is required.) The assessment is brief, taking less than ten minutes to complete.

portal.cultureindex.com/public/survey/general/0BFB8F0000

• AIS HealthCare™ is the leading provider of advanced sterile, patient-specific intrathecal pump medications and in-home intravenous infusion, including immune globulin therapies. These services, combines with your advanced nursing and care coordination solutions, assist physicians and hospitals in delivering a superior level of care for optimal therapeutic outcomes.

We offer a wonderful work culture, looking for an impact player who is positive, earnest and hardworking.