With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development that align with your future goals and help to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work. UT Southwestern is honored to be a Veteran Friendly work environment that is home to approximately 800 veterans. We value your integrity, dedication, and the commitment you've made to our country. We're proud to support your next mission. Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern team where you'll discover teamwork, professionalism, and consistent opportunities for growth.

We are seeking a highly skilled and motivated Systems Administrator II with expertise in End User Computing, Mobile Device Management (MDM), Citrix, Application Packaging and Deployment, Patching, Microsoft Endpoint Configuration Manager (MECM), Office 365 (O365), and basic scripting. The successful candidate will be instrumental in maintaining a secure, efficient, and innovative end user computing environment.

Required:

• Associate degree in a technical field or equivalent with relevant and progressive work experience and 3 years of job related experience.
• A minimum of 2 years of experience in a support position or role in an information systems environment.
• May be required to submit to a federal background investigation.

• Deploying, creating, and maintaining client desktop images, configuration, software distribution, and patching.
• Strong Knowledge of PowerShell scripting.
• Strong troubleshooting capabilities to develop and continuously refine processes to improve endpoint functionality and stability.
• Ensure that the network and connectivity issues are clearly identified and fixed.
• Develop enhanced production monitoring and additional capabilities.
• Ensure that the desktops, mobile devices, and tablets are updated with latest patches, ensuring security and latest features to be available.
• Manage project deliverables and support services such that all the SLA's are met for every measuring period.
• Responsible for providing Tier III support to internal customers by processing incidents and service requests that arrive at the technical help desk.
• Use ServiceNow to track, record, and maintain all Incidents and Change requests while maintaining internal and customer facing documentation in the Knowledge Base

To learn more about the benefits UT Southwestern offers visit

For general COVID-19 information, applicants should visit

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit: https://jobs.utsouthwestern.edu/why-work-here/diversity-inclusion.