Overview

Performs jobs responsibilities within the framework of established Hospital procedures, policies and standards under the direct supervision of the Director of Human Resources. The Human Resources Assistant acts as the first point of contact for all service inquiries. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance, project management, and HRIS entry. This role administers employee health and welfare plans and acts as liaison between employees and insurance providers. This position assists the HR Team with benefits-related problems and ensures effective use of plans and positive employee relations. The human resource assistant makes that certain plans are administered in accordance with federal and state regulations and that plan provisions are followed. Performs other duties as assigned or required.

Responsibilities

• Handles multiple priorities Independent discretion/decision making
• Makes decisions under pressure
• Manages stress appropriately
• Works alone effectively
• Works in close proximity to others and/or in a distracting environment
• Works with others effectively
• Must be able to lift more than 10 pounds.
• Sedentary work for most of the shift. 
• Must be able to work weekends or Holidays when necessary. 
• First line HR contact. Answers, screens, and routes visitors, telephone calls and mail appropriately and efficiently. Includes handling sensitive or confidential issues in an appropriate manner. Provides excellent customer service.
• Operate and maintain general office equipment, including personal computer, copy machine, fax machine, badge machine etc.
• Communicates effectively with various and diverse audiences.
• Assists associates with general questions or refers to department staff as appropriate.
• Assists applicants with general questions related to the Employment process or refers to HR Generalist as appropriate.
• Completes status updates, address and emergency contact changes, inputs evaluations and licenses in HRIS.
• Completes verification of employment requests in writing.
• Completes non-nursing license verification using on-line system.
• Issues hospital badges for associates, physicians, contractors,etc.
• Submits requests for withholding changes, direct deposit, wage garnishment etc. to Payroll.
• Assists with outgoing department mail needs (UPS, certified mail, return receipt, courier etc.).
• Tracks performance evaluations.
• Responsible for posting weekly job postings in a timely manner.
• Copies employment files as requested by department management.
• Maintains filing for employment files and purges term files monthly.
• Accepts other assignments and projects under the direction of Human Resources Management.
• Performs other duties that may be assigned, or necessary to ensure all work is complete, accurate, and in compliance with procedures.

Qualifications

• High School education or its equivalent; college degree preferred.
• 1-2 years’ experience in an HR department Preferred.
• 1-3 years Acute Care HR experience Preferred.
• HR Certification preferred.
• Word processing skills required; Microsoft Word, Excel, and PowerPoint preferred.
• Computer literacy and adaptability required.
• Excellent organizational, communication, and judgment skills a must.
• Interpersonal skills necessary to communicate effectively with various levels of hospital staff.
• Bilingual a plus. 
• Demonstrated verbal and written communication skills
• Demonstrated utilization of tack and discretion in handling confidential information
• Demonstrated ability to perform duties with minimal or no supervision. Must possess initiative ot carry out responsibilities and utilize sound judgement, confidentiality and discretion.
• Demonstrated ability to work effectively with a diverse audience
• Excellent customer service skills
• Computer literate.