Job Description

Supports John Deere Survey Process and Transportation

• Contacts customers in support of the John Deere Experience process monthly and follows up with calls and survey responses.
• Regularly communicates experience information to key store team members and inputs updates into the John Deere system
• Prepares, processes and mails tag and title documents especially for trailer sales in Florida and Georgia.
• Compiles and maintains a complete list of all outstanding title work. Reports to leadership on the status of any missing or problem titles and maintains a current list of outstanding titles at the end of month.
• Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
• Stays abreast of title regulations and updates team on regulatory changes. Attends seminars held by local licensing bureaus and any available training on title regulations.
• Time management applied to all tag and title daily routines.
• Other tasks as assigned.

Job Requirements

• Makes monthly Customer Experience calls and updates customer contacts in the John Deere system
• Performs clerical duties including typing, filing, and completion of forms.
• Proficient with copiers, scanners, phone and voicemail systems, personal computers, and standard office software such as Microsoft Word and Excel.
• Answers phones, directs calls to appropriate individuals, and prepares messages.
• Associate’s degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.

Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.

Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer

All positions require pre-employment screening.

Must be authorized to work in the United States.