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Position Overview:The Branch/Contact Center Manager I is responsible for providing leadership support of and managing the day-to-day operations in a branch or channel. This role is instrumental in ensuring employees are engaged and providing the best experience for our members. Additionally, the Branch/Contact Center Manager is accountable for the daily branch operations including: scheduling to ensure staffing levels meet member need, addressing and coaching employees through more complex member issues, and conducting branch/contact center verification reports. This role is also accountable for building rapport with members and the community.
Duties and Responsibilities:
Qualifications and Skills:
Workplace Environment:
Required Work Schedule:Monday–Friday, with rotating Saturdays. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.
This position will be based at a new Affinity Plus branch location coming soon in Richfield, MN. Initial training may take place at another metro area branch until the new location is open.
Full Time
Banking
$69k-84k (estimate)
03/22/2024
05/20/2024
affinityplus.org
SAINT PAUL, MN
200 - 500
1930
Private
DAVE LARSON
$50M - $200M
Banking
The job skills required for Branch Manager - Richfield, MN include Leadership, Coaching, Business Development, Branch Operations, Initiative, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Branch Manager - Richfield, MN. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Branch Manager - Richfield, MN. Select any job title you are interested in and start to search job requirements.
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