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Job Description
Get in on the ground floor of a new support team! This is a great opportunity to build and grow responsibility over time of a fast-growing organization, while working cross functionally and gaining experience in multiple areas.
This is a newly established position to create and grow our field support function, supporting life insurance sales by agents and brokers in 50 states.
As a member of the team, you will aid in responding to and resolving inquiries from our distribution partners. You will play an important role in supporting, communicating with, and assisting clients while responding to queries and software issues.
Our ideal candidate has a self-starter mentality and can efficiently resolve incoming customer issues via phone and email.
To succeed in this role, you should be a cross between a salesperson, operational leader, and have technical expertise. This would be a salaried, 40-hour per week position.
Work Arrangement : Remote (Must be in the United States)
Qualifications
Responsibilities
What We’re Looking For
Additional Information
What We Offer
Salary
Commensurate with experience
Afficiency is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.
Last updated : 2024-02-23
Full Time
$57k-72k (estimate)
02/26/2024
04/10/2024
afficiency.com
New York, NY
<25
The job skills required for Client support specialist include Customer Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Client support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client support specialist. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
01/29/2022: Spokane, WA
Handle client engagement document control and execute filing system policies.
03/29/2022: Temple, TX
They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
02/09/2022: Rock Hill, SC
Support requests pertain to usage questions or clarification of documentation.
02/22/2022: Pascagoula, MS
Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
03/10/2022: Reno, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
03/02/2022: Cedar Rapids, IA
Communicate clearly with customers.
04/03/2022: Yakima, WA
Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
02/21/2022: Wichita Falls, TX
Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
04/07/2022: Detroit, MI
Dealing with customers and clients requires a lot of patience, kindness, and understanding.
03/15/2022: Spartanburg, SC
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