Job Title: Front Receptionist/Parts Specialist

Company: Aeschbach Automotive

Location: Middleton, WI

Are you a people-person with a passion for automobiles? Aeschbach Automotive, located in Middleton, WI, is seeking a friendly and customer-focused individual to join our team as a Front Receptionist/Parts Specialist. If you enjoy providing excellent customer service and have a knack for automotive parts, we want you to be the welcoming face of our business!

About Aeschbach Automotive:
Aeschbach Automotive is a family-owned auto repair shop dedicated to providing exceptional service to our customers in Middleton and beyond. With a commitment to quality and a love for all things automotive, we take pride in our work and strive to exceed customer expectations at every turn. As part of our team, you'll enjoy a supportive work environment where your skills and contributions are valued.

Job Description:
As the Front Receptionist/Parts Specialist, you will be the first point of contact for our customers, providing them with a warm welcome and exceptional service. Your responsibilities will include:

• Greeting customers and answering phone calls in a professional and courteous manner.
• Assisting customers with inquiries, scheduling appointments, and providing information about our services.
• Managing incoming and outgoing parts orders, ensuring accuracy and timeliness.
• Collaborating with the service team to ensure efficient workflow and customer satisfaction.
• Maintaining a clean and organized reception area and parts counter.
• Providing administrative support as needed, including data entry and filing.

Requirements:
To excel in this role, you should possess the following qualifications:

• Previous experience in customer service or receptionist role, preferably in the automotive industry.
• Knowledge of automotive parts and accessories is highly desirable.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficiency in basic computer skills, including MS Office and point-of-sale systems.
• Positive attitude and willingness to go above and beyond to assist customers and team members.

Benefits:
We offer competitive compensation and a range of benefits, including:

• Opportunities for professional growth and advancement.
• Supportive and collaborative team environment.
• Employee discounts on automotive services and parts.
• Retirement benefits.
• Ongoing training and development opportunities.

Requirements:
- Proven experience as a Receptionist or Administrative Assistant is preferred
- Strong computer skills, including proficiency in Microsoft Office Suite
- Excellent organizational skills with the ability to prioritize tasks effectively
- Exceptional attention to detail and accuracy in data entry and file management
- Strong written and verbal communication skills
- Ability to handle multiple phone lines and operate phone systems efficiently
- Experience providing customer support or working in a customer-facing role is a plus

This is a full-time position with competitive pay. We offer opportunities for career growth and development within our organization. If you are a motivated individual with strong administrative skills, we would love to hear from you!

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Middleton, WI 53562: Relocate before starting work (Required)

Work Location: In person