Aero-Hose Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Aero_hose is a Marmon Group / Berkshire Hathaway Company. Berkshire Hathaway is one of the world's largest business conglomerates, holding over US$400 billion in assets and employing nearly 300K people worldwide. Aero-Hose, Corp. is a globally recognized premier Aerospace hose assembly manufacturer offering a complete line of hose assemblies and related products from low-pressure flexible hoses to complex, multi-bend hose-tube combination assemblies. Built on a foundation of quality, service, and integrity, these attributes have been the pillars of Aero-Hose's success since its founding in 2004. Job Description: The Jr. Program Manager position is responsible for delivering world class customer service to Aero-Hose, Corp. customers. This includes but not limited to handling sales calls and emails, processing customer quotes and orders and preparing shipping paperwork while following Aero-Hose, Corp.’s mission and core values. Essential Duties and Responsibilities: • Remain fully knowledgeable of the policies, procedures and processes of Aero-Hose, Corp., and its mission. • Promptly answer all customer calls and emails, determine customer’s request, and provide a quote to the customer in a timely matter. • Quote follow-up with the customer. • Data entry into but not limited to, Quote Database and QuickBooks. • Prepare shipping paperwork for customer’s orders. • Establish and maintain positive relationships with Aero-Hose, Corp. customers by accurately assessing needs and providing accurate information in a timely fashion. • Complete work assignments within assigned deadlines, on time and with minimal errors to ensure quality customer experiences. • Conduct both verbal and written communication in an effective, appropriate, positive, and informative manner to ensure quality customer experiences. • Ability to work quickly and accurately with great attention to detail. Education and Experience Requirements: • High school diploma or equivalent required; some college coursework in written composition, business math or other related business classes preferred. • Minimum 1 year’s customer service experience, preferably in an Inside Sales environment. • Prior experience utilizing Microsoft Office software to prepare correspondence, develop reports and enter customer data. Benefits: We are proud to provide one of the most comprehensive benefit programs. Our benefits package includes life insurance and long-term disability at little or no cost to our employees; paid continued education, voluntary benefits, including health insurance which the company subsidizes a significant portion of the premium, dental, vision, short term disability and supplemental insurance; generous employer funded 401(k). Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying. With more than 100 autonomous manufacturing and service businesses, Marmon Holdings, Inc. may be the biggest company you’ve never heard of. Part of Berkshire Hathaway Inc., Marmon is a global industrial organization comprising 11 diverse groups with 20,000-plus employees and $10 billion in annual revenue. As leaders in every industry we serve, Marmon companies have earned a great degree of independence. And our people thrive on an entrepreneurial spirit. At the same time, our group structure gives every Marmon company access to the expertise of other Marmon companies serving the same or related markets and customers – all with the support of the entire Marmon organization. Working together, we become something more than the sum of our parts. We become the most reliable solution provider for a broad range of industries and customers worldwide. In every case, Marmon’s success is due to our people. People with talent, drive and high ethical standards. People who are following their passions and building their careers across Marmon. Want to learn and perfect your craft? Want to sharpen your skills while helping to solve challenges for our customers and our world? Looking for a chance to grow within – or perhaps outside – your field? Find a Marmon company that matches your passion. And see what you can do with the support of a team that values your contribution.