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POSITION TITLE: SALES LEADER
REPORTS TO: Store Team Leader
STATUS: Full Time Non-Exempt
SUPERVISES: Store Associates
POSITION SUMMARY:
The Sales Leader supports the store management team by effectively performing the responsibilities of a LOD by creating a selling culture and enhances the customer’s experience and achieves the store sales goals. As a member of management, the Sales Leader is responsible for the daily operation of the store. The
Sales Leader is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.
RESPONSIBILITIES:
Leadership
Perform the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First culture.
Communicate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance and behavior standards.
Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance.
Drive for Results
Partner with the Store Management team in the execution of the store business plan to drive KPI results and maximizes business opportunities.
Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals.
Drive brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program.
Talent Management
Lead role in training, developing and coaching the associate team to create a Customer First culture.
Motivate associates by providing feedback and recognition for behaviors that drive positive results.
Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution.
Visual & Operational Execution
Maintain company brand standards per the 5 S’s (In Size, Styled, Stocked, Standard, Signed).
Execute strategic, brand appropriate merchandising product moves to maximize presentation and drive sales.
Ensure consistent and effective shipment processing and flow to the floor are executed while maintaining stockroom SOP.
Executes all daily operational procedures and supports the management team to ensure the store audit compliance and shrink results meet company loss prevention standards.
Understand and adhere to all company policies and procedures.
AUTHORITY:
In the absence of a member of management is authorized to:
Complete cash refunds for returned merchandise
Complete employee purchase transactions
Complete cash pay-outs for store purchases and services (up to $50.00)
Receive merchandise shipment; complete markdowns on sale and damaged goods
Complete morning bank deposits
QUALIFICATIONS:
Minimum High School education or equivalent.
Minimum 1 – 2 year retail experience or equivalent education.
Team leader experience preferred.
Must have flexible availability for store needs.
Ability to receive feedback and take action when appropriate.
Demonstrated business acumen.
Demonstrated ability to communicate effectively with customers and store team.
Demonstrated collaborate skills and ability to work well within a team.
Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment
Ability to perform all Essential Job Functions
Proficient use of technology
Physical Requirements:
Must be able to lift between 15 and 50 pounds at times.
Climbing ladders to re-stock and obtain merchandise and or step stool
Ability to stand for long periods of time in a retail space
Ability to continuously walk, frequently push/pull, occasionally bend/stoop/crawl/reach above shoulders/kneel
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (“EEO”) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
Updated Dec 2019
Job Type: Full-time
Pay: From $15.50 per hour
Expected hours: 32 – 40 per week
Benefits:
Weekly day range:
Application Question(s):
Education:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
$85k-121k (estimate)
04/29/2024
08/26/2024
The job skills required for Sales Leader (FT) include Customer Service, Leadership, Team Management, Store Management, Coaching, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Leader (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Leader (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Leader (FT) positions, which can be used as a reference in future career path planning. As a Sales Leader (FT), it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Leader (FT). You can explore the career advancement for a Sales Leader (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Sales Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Leader for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Leader job description and responsibilities
The sales leader sets the goals and tone for the entire sales team.
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Sales leaders need to be equipped to oversee and set the tone for the entire team.
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An effective sales leader needs to recognize their team's goals and make the plan that achieves those goals.
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To strengthen the team as a whole, the sales leader needs to recognize and nurture each member's unique talents.
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An effective sales leader doesn't just set their team's goals, they actively work to drive their team towards meeting and exceeding them.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Leader jobs
Being a sales leader takes the right combination of educational credentials, sales experience, and leadership skills.
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The sales team leader might need to have experience using tracking software and technology for creating sales analyses.
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Maintained visibility on the sales floor, actively engaging customers and assisting associates with all escalated customer challenges.
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They need to train and guide the sales staff to learn sales strategies to enhance their sales performance.
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Sales Leader are primarily tasked with hiring and training team members, setting quotas, evaluating and adjusting performance, and developing processes that drive sales to accomplish this takes the right combination of leadership and management skills.
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