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Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300 venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
Job Summary
The Service Desk Technician II is responsible for providing advanced troubleshooting and technical support to end users. This includes in-depth root-cause analysis, support, and escalation of issues via phone, email, and in person.
Essential Functions
Required Qualifications
Payscale: $31.28 - $41.06
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
Full Time
$58k-72k (estimate)
04/20/2024
07/17/2024
The job skills required for Service Desk Technician II include Troubleshooting, Help Desk, Customer Service, Technical Support, Service Desk, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Technician II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Technician II positions, which can be used as a reference in future career path planning. As a Service Desk Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Technician II. You can explore the career advancement for a Service Desk Technician II below and select your interested title to get hiring information.