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Aebi Schmidt North America
Chilton, WI | Full Time
$46k-60k (estimate)
2 Weeks Ago
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Field Service Representative
$46k-60k (estimate)
Full Time 2 Weeks Ago
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Aebi Schmidt North America is Hiring a Field Service Representative Near Chilton, WI

Service Technician - European Products
At M-B Companies, an Aebi Schmidt brand located in Chilton, we pride ourselves on innovation, collaboration and dedication to excellence. As part of the Aebi Schmidt Group, we are committed to delivering superior solutions to our customers as well as providing rewarding career opportunities.
Position
We are currently searching for the right candidate to join our Aftermarket Service and Training team as a Field Service Technician. This position will be responsible for servicing and demonstrating our European products and equipment as well as providing training for operators at our customer’s locations. Although our company is located in Chilton, Wisconsin, this position can work remotely from a home office.
We are seeking a highly skilled High Voltage Power Technician to join our team. The ideal candidate will have experience in field service high voltage, mechanical, and service technician field service. As a High Voltage Power Technician, you will be responsible for maintaining, diagnosing and repairing high voltage power equipment and systems.
Responsibilities:
  • Demonstrating equipment to potential customers
  • Installing new or modified equipment at customer’s facility to ensure full functionality according to specifications.
  • Assisting in the training of new operators at customer sites
  • Providing on-site technical assistance to help troubleshoot, repair and adjust equipment
  • Evaluating field installations and recommending design modifications to eliminate machine or system malfunctions.
  • Attending trade shows which may include assembling and disassembling equipment.
  • Perform routine maintenance on equipment and systems
  • Diagnose and repair mechanical and electrical issues
  • Ensure compliance with safety regulations and procedures
  • Provide technical support to customers
  • Document all work performed and maintain accurate records
Qualifications:
  • High school diploma or equivalent
  • Experience in high voltage power maintenance and repair is recommended, but not required
  • Strong mechanical and electrical skills
  • Ability to read and interpret technical manuals and schematics
  • Excellent communication and customer service skills
  • Valid driver's license and passport
  • Willingness to travel (up to 75%) throughout North America and Europe
Benefits
  • 401K with Company Match
  • Health, Vision & Dental Insurance
  • Life & Disability Insurance
  • Flexible Spending Account
  • Paid Time Off (PTO) Program
  • Paid Holidays
Aebi Schmidt is an Equal Opportunity/Affirmative Action Employer.
EOE/M/F/Vet/Disabled

Job Summary

JOB TYPE

Full Time

SALARY

$46k-60k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

06/27/2024

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The job skills required for Field Service Representative include Field Service, Customer Service, Schematic, Repairing, Technical Support, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

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Review field services done with the customer before leaving to ensure 100% resolution.

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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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Step 3: View the best colleges and universities for Field Service Representative.

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