Description

Do you want to work for a company that cares for and values its employees? Do you want to be part of a company that wants to make a difference in the world? AMS Fulfillment is a B Corporation that gives back to employees and their communities. B Corp companies don’t just strive for being great, they inspire greatness – and that starts with our employees.

 Job Summary 
The Account Manager Position is responsible for effectively managing the day-to-day communication between client, CS team and operations. Ensure proper capture of billings working with Finance. This position will also include administrative responsibility as described below.

 Essential Job Functions
• Represent AMS in all communications with the client.
• Project Manage the Client Transition Process when new clients sign on.
• Coordinate all client service activities throughout operational function areas, i.e.: production, receiving, shipping, IT etc. 
• Interact with operations staff to implement client programs and processes on behalf of the client’s needs.
• Define and monitor QC measures and tolerances for various function areas based on client and AMS requirements.
• Supervise other client service and administrative staff assigned.
• Audit payroll data for billing accuracy.
• Generate client billing information.
• Attend regularly scheduled meetings with clients and operational team.
• Manage Company Safety Policy, rules, regulations and monthly meetings.
• Manage Purchasing for AMS within defined requirements.
• Assist General Manager in Building Maintenance and Security.

Qualifications

Qualifications:

• 2 years of experience in, Promotional Material Management, business-to-business or business to consumer Service Companies including:
• Operations experience
• Reporting and Analysis
• Proven client relationship building
• Results oriented, proactive, strong multi-tasking features and troubleshooting abilities
• Ability to conceptualize integrated solutions for business problems to help clients achieve goals
• Experience in Microsoft Office – Word, Excel, Outlook and will need to learn order processing, warehouse management system (in order)
• Excellent written and verbal communication skills

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

AMS Fulfillment offers great benefits that include FREE medical, dental, vision insurance, Long-term and Short-term Disability, Accident Insurance, vacation and sick time, holiday benefits, and 401k with company match! AMS is a B Corporation focused on putting people before profit by giving back to employees and their communities, fostering diversity and inclusion. Apply now for immediate consideration. AMS is an equal opportunity organization that embraces diversity. Apply to join our team today!

AMS Fulfillment will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.