Office Manager
We are seeking a customer service oriented, full-time Office Manager to provide our wonderful patients with outstanding service.

Management Duties

• Manage day to day operations of this location
• Oversee a staff of 3-4 employee
• Collaborate with managers, team members, and doctors from other office locations.
• Create and maintain a pleasant work environment while promoting efficiency, communication, and organization
• Ensure office provides exemplary customer service
• Manage insurance claims- ensure claims are submitted in a timely manner and follow-up on unpaid claims
• Track office metrics and motivate staff to achieve goals
• Manage office correspondence and inquiries from patients and vendors

Teamwork duties consist of:

• Act as a backup to all departments during high-volume or employee absence
• Assist front desk by answering phones & scheduling patients
• Assist with working up patients or scribing for the doctor when needed
• Assist with glasses & contact lens sales, completing transactions & collecting copays.

Qualifications:

• Customer service orientated
• Previous management experience preferred
• Problem solving & critical thinking skills
• Great attention to detail
• Have a positive attitude, adaptable, warm, caring, and extroverted personality
• A self-starter in learning and working
• Have confidence, poise, motivation, and enthusiasm
• Knowledgeable with computers, social media, information technology, and internet savvy.

Benefits:

• Competitive hourly wage based on experience in all our needed areas.
• Opportunity for all employees to earn a monthly bonus based on individual office goals.
• Vision, paid training, paid holidays, and paid vacation after probationary/introduction period.

Job Type: Full-time

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person