ARG is a full service collections firm that has experienced tremendous growth in it’s recent year and is looking to bring in some quality talent to join our family and grow with us.

We are looking for an Account Manager to manage a debt portfolio of business accounts and collect outstanding payments. You should have excellent communication and negotiation skills, as well as an ability to work independently. Familiarity with emailing, placing outbound calls and text applications preferred. We offer a competitive salary, uncapped commission paid out monthly (on a multi-million dollar portfolio), annual bonuses and benefits.

Responsibilities

• Monitor accounts to identify outstanding debts
• Investigate historical data for each account and the corresponding debt
• Find and contact debtors to set up payment arrangement
• Take actions to encourage timely debt payments
• Update account status records and collection efforts
• Report on collection activity in detail

Skills

• Proven experience as a collection specialist or similar role
• Knowledge of collection techniques (e.g. skip tracing)
• Working knowledge of MS Office and databases
• Comfortable working with targets/goals
• Patience and ability to manage under pressure
• Excellent communication skills (written and oral)
• Skilled in negotiation and sales
• Problem-solving skills
• High school diploma required; Associate’s/Bachelor’s degree is a plus

We need professional and self-motivated individual to satisfy our growing clientele needs.

Job Type: Full-time

Salary: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8-hour shift
• Monday to Friday

Supplemental pay types:

• Commission pays.

Education:

• Associate (Required)

Experience:

• Microsoft Excel: 1 year (Required)
• Debt Collection: 1 year (Required)

Work Location: In person

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay

Work Location: In person