Join Our Team at Advanced Insurance Solutions as a Personal Lines Insurance Customer Service Representative
Are you a detail-oriented individual with a strong commitment to delivering exceptional customer service? Are you passionate about providing clients with the best insurance solutions to meet their needs? If so, we invite you to become a vital member of our team at Advanced Insurance Solutions. We are dedicated to setting the standard for outstanding service in the insurance industry and are excited to have a candidate like you join us in achieving this goal.
Role and Responsibilities
: As a Personal Lines Insurance Customer Service Representative, you will play a crucial role in ensuring our clients receive top-notch service. Your responsibilities will include:
•Effectively managing policy changes, billing inquiries, and coverage questions to provide seamless service..
•Demonstrating prompt and professional responses to client inquiries, ensuring their satisfaction and needs are met
•Maintaining meticulous client records and documentation for efficient record-keeping and streamlined processes.
•Collaborating with insurance carriers to swiftly resolve issues and offer optimal solutions.
•Staying up-to-date with industry trends and product knowledge to provide clients with accurate and current information.
•Thriving as an integral part of a cohesive team, contributing to company goals and fostering a positive work environment
Requirements:
•A Pennsylvania Property and Casualty insurance license is preferred. Candidates without a license are encouraged to pursue one, with full support provided by us.
•A minimum of 2 years of experience in personal lines insurance customer service or a comparable customer service role.
•Exceptional communication and interpersonal skills, enabling effective interaction with clients and colleagues.
•Impeccable attention to detail and organizational prowess for maintaining precise records and ensuring thoroughness in all tasks.
•Proficiency in Microsoft Office and agency management systems to efficiently handle administrative responsibilities.
•The ability to excel in a fast-paced environment, skillfully managing multiple tasks concurrently.
Why Choose Advanced Insurance Solutions:
•We highly value our employees and demonstrate this through competitive compensation, comprehensive benefits, and a clear path for professional growth.
•We are offering a four day, 36 hour work week schedule.

If you possess a genuine passion for customer service and seek a fulfilling and exciting career opportunity, we invite you to apply and join our dedicated team.

Be a Part of Excellence: Join Advanced Insurance Solutions today and contribute to our unwavering commitment to delivering excellence in insurance services. Your skills and dedication will make a meaningful impact on our clients' lives and our company's success. Apply now and embark on a rewarding journey with us.