12 Call Center Representative Jobs in Aurora, CO
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Advanced Dermatology is Hiring a Call Center Representative Near Aurora, CO
Classification: HourlyPay Range: Starting at $ 18.00 based on experience and proficiencyDepartment: Call CenterReports to: Call Center SupervisorCall Center Essential Job Duties:
- Taking calls in a multi-line phone system.
- Managing high volume schedules for numerous providers.
- Scheduling appointments and procedures for multiple providers and location.
- Effectively dispatching calls to the appropriate personal.
- Taking accurate messages with all necessary information and sending them to appropriate personal.
- Verifying and updating patient information.
- Verifying Referrals and Authorizations.
- Processing and distributing faxes.
- Tracking cosmetic packages.
- Processing and logging payments for copays and cosmetic procedures/product.
- Scanning and attaching documents.
- Data Entry.
- Various administrative tasks as required.
- Answer phones.
- Schedule, confirm, cancel and or reschedule appointments.
- Resolve patient questions, and direct patients to the proper resources for further assistance with their questions or concerns.
- Verifying and updating patient information including demographics and insurance.
- Verifying Referrals and Authorizations for services.
- EMR knowledge.
- Data entry.
- Know how to operate computers, phones, photocopiers, scanners, filing cabinets, and fax machines.
- Proficient with written, communication and basic math skills.
- Compliant with HIPAA and OSHA.
- High School Diploma or GED.
- Must be proficient with verbal and written communication.
- Must be able to work in a fast-paced, high-volume environment.
- Excellent Multi-tasking skills and flexibility.
- Experience with EMR (electronic medical records), HIPAA, insurance and referrals preferred.
- Basic Computer Skills. (Microsoft Word, Excel, 50 to 80 wpm)
- Spanish speaking preferred.
This position has no supervisory responsibilities.Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands
This is largely a sedentary role; however, some scanning is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Position Type and Expected Hours of Work
This is a full-time 40 hours position. Days and hours of work are between Monday through Friday, 7:15 am – 5:30 PM; Saturday 7:45 am – 12:30 PMTravel
To other office location as required. BenefitsFull time employees are offered Medical, Dental, Vison coverage, paid holiday, vacation and sick leave.Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Summary
Full Time
Ambulatory Healthcare Services
$38k-48k (estimate)
06/21/2023
05/16/2024
advdermatology.com
GENESEO, IL
200 - 500
2003
Private
WENDY WHITE
$10M - $50M
Ambulatory Healthcare Services
Related Companies
About Advanced Dermatology
Advanced Dermatology is an esthetic clinic that offers cosmetic and dermatological skincare treatments.
The job skills required for Call Center Representative include Call Center, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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