1 Call Center Entry Level Job in Aurora, CO
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Call Center Entry Level
$35k-45k (estimate)
Full Time
3 Weeks Ago
HRM Direct Middleware Test Company is Hiring a Call Center Entry Level Near Aurora, CO
Job SummaryWe are looking for entry-level Call Center Representatives to fill positions within our dynamic team. The role involves handling both inbound and outbound calls, ensuring exceptional customer service, and effectively addressing customer queries and concerns.
Qualifications
This position presents an exciting opportunity for individuals aiming to kick start a career in customer service and hone their skills in a call center setting. If you are a dedicated individual with a passion for assisting others and keen on advancing your career, we invite you to submit your application.
Qualifications
- High school diploma or equivalent
- Previous customer service experience is a plus
- Strong interpersonal skills with the ability to empathize with customers
- Exceptional problem-solving abilities
- Detail-oriented and organized
- Proficiency in basic computer applications
- Ability to adapt to new technologies and systems
- Strong work ethic and a desire to learn and grow in a challenging environment
- Manage incoming calls and provide timely and accurate responses to customer inquiries
- Initiate outbound calls to follow up on customer interactions or provide requested information
- Update and maintain accurate customer records and account information
- Resolve customer issues and complaints with professionalism and a customer-centric approach
- Meet performance metrics related to call volume, quality, and customer satisfaction
- Collaborate effectively with team members to achieve team goals and objectives
This position presents an exciting opportunity for individuals aiming to kick start a career in customer service and hone their skills in a call center setting. If you are a dedicated individual with a passion for assisting others and keen on advancing your career, we invite you to submit your application.
Job Summary
JOB TYPE
Full Time
SALARY
$35k-45k (estimate)
POST DATE
05/21/2024
EXPIRATION DATE
09/17/2024
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