35 Senior Project Manager Jobs in San Mateo, CA
Aditi Consulting is Hiring a Senior Project Manager Near San Mateo, CA
The main function of an account manager is to manage the operational service and support needs for company member banks and associations in a help desk environment.
Major Job Duties and Responsibilities:
- Providing information and direction for customers regarding company Net services, operating rules, integrated billing, and general authorization and chargeback transaction research
- Approve the resolution of customers' service or billing complaints by authorizing activities such as exchanging merchandise, refunding money, and adjusting bills
- Act as escalation point for clients/customers
- Approve the referral of unresolved customer grievances to designated departments for further investigation
- Review, monitor and audit records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes
- Solicit sale of new or additional services or products
- Report on help desk activities to executive level management
- High School Diploma or GED required
- 7 years financial services related experience required; credit/debit card experience preferred
- Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills (Required)
- Strong ability to work independently and manage one's time (Required)
- Strong ability to accurately document and record customer/client information (Required)
- Strong leadership and mentoring skills necessary to provide support and constructive performance feedback (Typically required)
- Previous experience with computer applications, such as Microsoft Word and PowerPoint (Required)
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate's qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
Job Summary
Full Time
$116k-146k (estimate)
05/07/2024
05/20/2024
aditiconsulting.com
BELLEVUE, WA
200 - 500
1994
Private
REX J MUDD
$50M - $200M
Consumer Goods
Related Companies
About Aditi Consulting
Aditi is a management consulting firm that provides talent acquisition, application development and project optimization services for businesses.
The following is the career advancement route for Senior Project Manager positions, which can be used as a reference in future career path planning. As a Senior Project Manager, it can be promoted into senior positions as a Planner/Scheduler IV - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Project Manager. You can explore the career advancement for a Senior Project Manager below and select your interested title to get hiring information.
If you are interested in becoming a Senior Project Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Senior Project Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Senior Project Manager job description and responsibilities
Leads a project team or multiple project teams simultaneously.
03/06/2022: Vallejo, CA
Prepare estimates and develop detailed project plans for all phases of the project.
02/07/2022: Denver, CO
Monitor project team performance and complete performance reviews.
03/16/2022: Gary, IN
Has the authority to run the project on a day-to-day basis.
01/23/2022: La Crosse, WI
Plan and oversee a project’s success.
03/07/2022: Somerset, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Senior Project Manager jobs
Require a bachelor’s degree.
04/08/2022: Battle Creek, MI
Bachelor's degree or equivalent work experience with 5+ Years project management.
02/08/2022: Killeen, TX
Proven experience within the field of Project Management.
04/10/2022: Atlantic City, NJ
Previous experience planning and managing large projects.
03/06/2022: Salem, OR
Any relevant project management related experience.
04/07/2022: Philadelphia, PA
