329 Field Service Representative Jobs in Chicago, IL
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ADACEL TECHNICAL SERVICES is Hiring a Field Service Representative Near Chicago, IL
Duties and Responsibilities:
- Troubleshoot and maintain TSS hardware components
- Fault isolate/replace displays/monitors, and computer equipment/peripherals, e.g., hard drives, video cards, desktops/laptops, printers, etc. as necessary
- Troubleshoot, isolate, and resolve software problems
- Perform step-by-step procedures for acquiring and installing software upgrades and patches
- Evaluate local conditions and make proper decisions in conjunction with the Contractor’s TSSC
- Load operating systems and applications as required
- Update existing software and site data as required
- Perform start-up and shut-down procedures
- Perform system back-up procedures
- Train FAA personnel on TSS maintenance and operation
- Operate TSS for proficiency, recurrent. and qualification training
- Brief FAA and Contractor management on simulator performance and utilization
- Develop and maintain site simulator utilization reports reflecting frequency and type of training done
- Backup and manage scenario data
- Act as a Pseudo Pilot when needed (the TSS Pseudo Pilot simulates aircraft movement at an airport and engages/communicates with an ATCT controller as a pilot.)
- Tower Simulation Scenario development:
- Determine step-by-step procedures for building scenarios
- Incorporate the training objectives into the development of the training scenarios
- Create scenarios at the request of the FAA with minimal assistance
- Train personnel identified by the FAA to create and maintain scenarios.
Qualifications:
Required:
- Knowledge of computer hardware and operating system software similar to, or more complex than the TSS
- Minimum of four (4) years of FAA or US Military ATC experience, or a minimum of four (4) years of combined FAA and US Military ATC experience, or a degree in Air Traffic Control or Air Traffic Management from the Air Traffic Collegiate Training Initiative (AT-CTI). List of approved AT-CTI colleges and universities can be found at: https://www.faa.gov/jobs/students/schools/
Skills/Abilities/Certifications:
- Certification Requirements
- As required for Remote Pilot Operators
Other:
- Clearance Level Must Be Able to Obtain: Public Trust
- Potential for Teleworking: No
- Travel: As Required
Job Summary
Full Time
$50k-69k (estimate)
02/03/2024
04/02/2024
The job skills required for Field Service Representative include Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Representative job description and responsibilities
A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.
02/16/2022: Virginia Beach, VA
Client service representatives manage client relationships and provide customer support.
01/28/2022: Fairbanks, AK
Performs site visits with Service Partners, evaluates technical and professional performance.
12/24/2021: New Britain, CT
Prepare and maintain service related documentations.
01/30/2022: Cleveland, OH
Filed service representatives take customer questions, complaints, comments, and concerns.
12/26/2021: Lorain, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
02/24/2022: Melbourne, FL
Review field services done with the customer before leaving to ensure 100% resolution.
02/15/2022: Winston Salem, NC
Take the time to attend to customer service, customer support, and customer experience trainings whenever available.
02/15/2022: Longview, TX
As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
03/06/2022: New Brunswick, NJ
Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.
02/10/2022: Saint Cloud, MN
Step 3: View the best colleges and universities for Field Service Representative.
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