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JOIN THE WAGNER FAMILY
Thank you for your interest in Wagner. We always have our eyes open for talented people who want to learn, grow and expand their capabilities with Wagner. From start to finish, you'll enjoy a fun and colorful career at Wagner.
Wagner is small enough that you matter and large enough for you to make a difference. Wagner believes that people represent a company's most important asset. At Wagner, we strive to create an organization where everyone participates and efforts are focused toward continuous improvement. These improvements are driven by dedication, teamwork, and the innovation of the Wagner family.
YOUR BENEFITS
Our benefit package includes starting at 4 weeks PTO per year, 401(k) and a company match, medical, dental, life, disability, long term care insurance, as well as tuition reimbursement.
Title: Field Service Technician
Reports to: Innovation Center/Service Sales Manager
Introduction
WAGNER is a well-established company with 75 years of operating experience. With over 2000 employees worldwide, the WAGNER Group is a world leading manufacturer and supplier of high technology surface finishing products and systems. Users of our efficient, reliable, and cost-effective solutions include final consumers, contractors, and industrial manufacturing companies. The company operates as two divisions, Decorative Finishing (DF) and Industrial Solutions (IS).
Position Objective
The IS division is looking for an experienced Field Service Technician to support our Engineered Systems (ENSY) team that is headquartered in Plymouth, MN. The goal is to deliver the desired customer service experience and drive service success that improves customer satisfaction and maximizes customer retention. The correct applicant can see themselves aligning with Wagner's core values of being Open, Customer Centric, Progressive, Accountable and Cooperative.
Responsibilities
Relationship To Others
Works closely and collaborates with the Engineered Systems (ENSY) team including sales managers and the technical team. Communicates with customers to understand requirements and provide appropriate solutions for repairs and installations.
Dimensions of Position
Understand and create solutions to meet customers' needs. Has authority to do what is required to make sure that all systems are operating properly to meet customer expectations.
Qualifications
Education and Experience
High school diploma and 2-year technical degree; and 3 years of progressive experience preferably in the industrial application and finishing industry; or an equivalent combination of education, certifications, training, and experience as determined by the hiring manager and Human Resources.
Must have a valid driver license and a valid passport to be able to work and travel in North America.
Preferred Qualifications
Knowledge, Skills, and Abilities
Working Conditions
Work is performed in a field setting. A job in this category may require walking or standing to a significant degree or may involve sitting with long periods of computer work and phone usage. Frequent lifting of articles or heavier materials with help from others and/or lifting and carrying light objects frequently will be required. Travel is required within North America up to 80%; day trips up to 3 weeks on the road.
Wagner is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, military status, sexual orientation, gender identity, and any other characteristic protected by state or local law. Our Company is committed to following any additional state requirements regarding this topic. No individual will be denied nor receive special employment opportunities based on membership status in any protected category.
Our company participates in the US government's E-Verify process. In addition, all offers of employment are contingent on a drug test and background check.
Full Time
$60k-76k (estimate)
04/24/2024
05/11/2024
wagnerspraytech.com
ELGIN, IL
<25
1953
HUBERT RIEK
<$5M
Specialty Trade in Construction
About Wagner SprayTech Wagner Spray Tech Americas is part of the Decorative Finishing division. We cover Canada, USA, Latin and South America. These products are Designed, Engineered, and Assembled here in Plymouth with a large 220,000 square foot distribution center in Otsego. These products are sold and shipped worldwide. The Decorative Finishing division has three product lines. DECORATIVE FINISHING (Consumer) Paint spraying equipment, paint rollers, and steam wallpaper-steamers for the do-it-yourself market PROFESSIONAL FINISHING (Contractor) Paint spray equipment for the application of v...arnishes, emulsions, and plaster in the contractor business PERSONAL CARE Spraying equipment for the skin treatment application (Sun Tanning) Our Vision: We are the most innovative company in fluid and powder applications in everything we do. Our Mission: We bring color, protection and functions to surfaces. Our Values: OPEN - We are open to change and innovation. ACCOUNTABLE - We hold ourselves accountable for our actions. PROGRESSIVE - We want to continuously improve in everything we do. COORPERATIVE - We treat our employees, our customers, our suppliers and all other stakeholders as partners. CUSTOMER CENTRIC: The customer is our focus. For more information, visit wagnerspraytech.com, Facebook.com/WagnerPainting, youtube.com/WagnerPainting or follow @WagnerSprayTech on Twitter & Pinterest http://pinterest.com/wagnerspraytech/ http://www.finish.wagnerspraytech.com/
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The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.