POSITION PURPOSE:

The Business Administrator is responsible for performing a wide variety of administrative and customer support duties to facilitate the efficient operations of the company.

PRINCIPAL ACCOUNTABILITIES:

• Create and receive purchase orders in the enterprise resource planning (ERP) system.

• Input labor and material consumption into ERP system.

• Invoice all shipped orders and send to customers.

• Answer phones, quote product and enter orders as needed.

• Service as a back-up for Purchasing as needed.

• Process and fulfill all customer requests for literature and monitor inventory levels of marketing documents.

• Organize and maintain electronic and hard copy document storage.

• Maintain knowledge of all company products, service, and promotions offered.

• Conduct himself/herself in a professional manner in accordance with company guidelines.

• Perform special projects and other duties as assigned by management.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong organizational skills to manage multiple tasks with attention to detail.

• Effective communication, interpersonal, and organizational skills.

• Tenacity in overcoming obstacles while maintaining productive and positive working relationships.

• Ability to execute in a rapidly changing fast paced environment that requires strong teamwork.

• Proficiency with Microsoft Office applications and the capacity to learn new systems.

EDUCATION AND EXPERIENCE:

Required:

• Equivalent of high school diploma or G.E.D. certification.

• Two plus years of administrative support experience. 

Preferred:

• Associate’s or Bachelor’s degree in related discipline. 

• Experience in a manufacturing environment. 

• Experience with ERP systems.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, and walk throughout the building. The employee is frequently required to reach with hands and arms, and lift/move office materials/boxes up to 15 pounds.