Actalent is currently searching for a talented and tenured Field Service engineer who is familiar with Radio Frequency In-Transit Visibility (RF-ITV) programs. This is to support various RF-ITV nodes throughout Hawaii.

Position Duties:

• Install, upgrade, replace, and maintain RFID hardware and software to integrate RFID nodes into the local military commands’ networks and ensure interoperability/sustainability.
• Provide independent oversight and responsibility for RF-ITV read nodes within area of responsibility ensuring an Operational Readiness (OR) Rate of 95%.
• Use various reporting/ collaboration/ communications tools such as the RF-ITV In-Transit Visibility (ITV) Portal, Integrated Support System (ISS), the ITV Global Helpdesk and the Daily ITV Report to analyze health of the system and determine solutions for problem areas.
• Respond to system outages, resolve problems within the time specified in Standard Operating Procedures (SOPs) and record all progress in ISS Service Management Ticket (SMTs).
• Independently perform Global Operations missions to include site surveys, installations, site de-installations, and provide a Gov’t customer report deliverable upon completion of each event.
• Configure Field Data Units (FDUs) with a baseline that includes a Windows operating system, RFID applications, Remote Desktop Management software, security policies, and patches.
• Ensure Government Furnished Equipment (GFE) assets are physically secure and accounted for, as well as being accurately documented in the ISS database.
• Responsible for all GFE asset lifecycle activity including requesting, receiving, maintaining, Return Merchandise Authorization (RMA), and retiring/disposal of the assets as required for RF-ITV infrastructure operations

Position Requirements:

• Active Secret clearance.
• DoD Directive 8570 Information Assurance Technical (IAT) Level II (such as CompTIA Security CE) certification.
• Bachelor's degree in Information Technology or a related technical discipline and at 8 years of prior relevant experience or 12 years prior relevant experience in lieu of degree.
• Current driver’s license, own vehicle and able to drive continuously for up to 6 hours. (Reimbursement provided)
• Must be able to climb a ladder or ascend at least 20 feet in a lift (bucket) truck.
• Must possess intermediate computer skills and knowledge such as operating and troubleshooting hardware and software.
• Prior experience in a Field Service position.
• Experience working with DoD IT systems; knowledge of cybersecurity tools and policies; experience with remote management software, Windows 10/11 and antivirus software.

This is a Remote/Hybrid Position - This job does allow telework, personnel will need to travel to site as-needed.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.