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World Class Role: Step into the Limelight as our In-Office CSR!
Who are we?
Blanton’s is a 4.8-star home services provider with a 72-year legacy of caring for our community and our employees. We believe that in always doing the right thing and standing behind our employees, we give them the tools to succeed whether they are in the trades or in the office. Our Deliver WOW compensation packages, benefits and a culture that exudes our core value and purpose is one that is tough to replicate
What We Offer:
CSR Responsibilities:
Preferred Skills & Experiences:
If you believe this is the career path for you, hit Apply! Once your application is in, take the assessment below, do your phone script and look out for an email/text within 5 minutes with the next steps! Don’t see an email? Be sure to check your spam folder!
Your participation is vital to stay in the selection process!
Assessment Link: https://go.cultureindex.com/p/R7eTcKPk1I0Wxmt
Phone Script must be completed within 12 hours in order to move forward:
Call 1-910-460-HIRE (4473)
Put your best voice forward: remember, you're the voice of our company!
BEGIN SCRIPT -
"Thank you for calling Blanton's Air, Plumbing & Electric, this is _____, how can I help you?"
"I'm so sorry to hear that you've lost power to your oven, that must be inconvenient."
"Don't worry, we do this all the time, our guys will take good care of you."
(Say something great about our electricians to build value. . .)
"The cost to get one of our excellent electricians to your home today is only $69.00, and we have an appointment available this afternoon, does that work for you?
"Great, our electrician will be at your house this afternoon before 5. What's the best number to reach you at when he's on the way?"
"I'd really like to thank you for calling us today, and I hope we can earn your business."
(Applicant -- Leave your name and phone number on this recording.)
END SCRIPT
Equal Opportunity Employer
Full Time
$36k-45k (estimate)
05/03/2024
05/16/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.