*This is not a fully remote position - you must be able to commute and report to our Mount Laurel office.

Acentus is currently seeking an Administrative Coordinator to join our team! As the Administrative Coordinator, you will report directly to the Assistant Director of HR and Office Operations and indirectly to the President and CEO in a self-directed environment. To ensure cohesive and efficient practices, the Administrative Coordinator works with numerous eternal groups and our internal Executive, Payment Posting, AR Coding, and AR Teams. The ideal Administrative Coordinator maintains a positive attitude, is self-motivated and detail-oriented, and has excellent problem-solving skills which allow the delivery of on-time results to ensure the success of individuals and the organization. In this position, you will be responsible for a variety of HR, IT, office management, and administrative related activities requiring data research and analysis, attention to detail, time management, self-motivation, teamwork, and strict confidentiality. Proactive and clear written and verbal communication skills are critical as communicating and developing relationships with internal and external parties is an essential part of this role within the organization. You will perform administrative duties for executive level management which includes screening calls, managing calendars, making travel, meeting and event arrangements, creating meeting agendas and taking notes, preparing reports and financial data, and aiding in employee and patient relations.

As a point of contact for Human Resources (HR), the Administrative Coordinator will work closely with the organization’s contracted professional employer organization (PEO). You will assist with benefit administration, payroll preparation, staff evaluation creation, and disciplinary research and documentation. You will help to create and update job descriptions, develop and monitor job postings, evaluate and distribute prospective employee resumes, set up interviews, create and send new hire offer letters, and collect new hire information and enter it into the HRIS system. The Administrative Coordinator assists with annual open enrollment and new hire enrollment utilizing the online employee navigator tool. Daily responsibilities include maintaining adequate levels of office supplies, updating employee and financial files, coordinating employee schedules, equipment, and network access, and providing project management support. The ideal Administrative Coordinator will demonstrate knowledge and application of administrative and project management disciplines in a complex environment by overseeing HR and revenue cycle initiatives or projects, monitoring progress and completion, and ensuring deadlines and expectations are met.

Responsibilities and Duties

A qualified and dedicated Administrative Coordinator will:

• Oversee employee relations, compliance, payroll and benefits
• Establish and maintain strong strategic partnerships across all levels of leadership
• Update monthly trending analysis on FTE count, benefit issues, complaint investigations, and any potential legal issues
• Coordinate with the organization’s PEO
• Update employee timecards and process bi-weekly payroll within the HRIS payroll system
• Maintain employment records
• Ensure HRIS data maintenance and continuity
• Coordinate bi-annual employee bonus distribution and develop, distribute, and track staff evaluation forms
• Administer employee benefits including the coordination of annual open enrollment and process new hire enrollment
• Facilitate hardware, network, and software set up, tracking, and access through roster maintenance and IT tickets
• Revise existing policies and procedures, including rebranding the Policy and Procedure manual
• Update and distribute monthly semi-remote staff calendars and managerial coverage schedules
• Organize and oversee employee engagement and team building events
• Track and pay company and executive level expenses
• Order all office supplies and keep detailed inventory of all equipment
• Provide project management support to all levels of executive management
• Provide timely, accurate, and professional responses to internal, patient, and third-party inquiries
• Research and resolve complex issues and escalate unresolved issues to management
• Maintain a detailed issues log to improve the services provided by the PEO
• Collect data, prepare reports, and analyze statistics in a timely manner as requested by management
• Maintain a positive outlook towards issues and develop and deliver solutions within minimal oversight
• Manage the e-fax inbox and billing inquiries voicemail and distribute items to appropriate internal and external parties
• Assist with medical claims processing and staff training as needed

Qualifications and Skills

Successful candidates will possess the following qualifications and skills:

• Bachelor’s Degree or equivalent experience preferred, high school diploma/GED required
• 5 years administrative support experience required, prior payroll and office management experience preferred
• Knowledge of healthcare revenue cycle management required
• Ability to troubleshoot and problem solve in a healthcare setting
• Proficient understanding of HIPAA compliance practices
• Advanced knowledge of medical billing systems (EPIC preferred)
• Strong professional interpersonal and teambuilding skills
• Advanced knowledge and a working understanding of Microsoft Excel and Word
• Excellent research abilities, attention to detail, and communication skills
• Advanced critical thinking, problem-solving, and organizational abilities
• Ability to successfully work in self-directed environment including self-motivation, multitasking, and time management
• Positive attitude and team player

Company Overview

Founded in 2017 and focused on quality, Acentus Practice Management, LLC. (Acentus) is a growing full-service Revenue Cycle Management (RCM) company. Acentus provides customized solutions and real results for local Physician Groups and Ambulatory Surgical Centers. Following the Acentus values of professionalism, compliance, integrity, and respect allows our organization to reduce claim errors, ensure timely claim payments, and increase claim reimbursement.

Acentus offers a fast-paced and dynamic work environment that focuses on teamwork, quality, efficiency, and customer service. At Acentus, we value diversity and respect and reward employees for outstanding performance through employee of the month recognition and bi-annual bonuses. There is always opportunity for growth and our friendly and supportive leadership will help you thrive in your career. In addition, we offer a variety of comprehensive benefits, ongoing training, and flexible work schedules. Visit Acentus.org to learn more.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Medical Billing: 1 year (Preferred)
• Management: 1 year (Required)

Work Location: In person