6 months

Phone and skype

Phoenix AZ Hybrid consultant will get first preference here. We can possibly consider candidates who start remote but are able to work onsite within the first few weeks of the engagement

Oracle CCB Analyst

Keys:

• MUST have strong experience with Oracle Utilities Customer Care and Billing Overview (CCB)
• Must have experience with in-house rates development
• Strong analyst with some development skills or background
• Strong knowledge of Meter-2-Cash life cycle.
• Extensive knowledge of all CC&B modules and Oracle Utility Application Framework (OUAF).
• Communication skills must be stellar
• Previous experience in a utilities or energy company is a strong bonus

IT Oracle CC&B Analyst

We have an immediate need for an IT Oracle CC&B Analyst. The IT Oracle CC&B Analyst (Customer Care & Billing) is responsible for the design, build, test and deploy technical solutions in Oracle CC&B.

What You Will Do:

• Design, develop, troubleshoot, and debug existing Oracle CC&B system
• Implement edge system integration to Oracle CCB for exchanging data via API, webservices and messaging queues.
• Work collaboratively work with Customer Experience clients and IT staff to deliver effective and innovative business technology solutions.
• Establish best practices for CCB solution alignment with relevant industry, regulatory, and technical requirements.
• Design and develop new integrations with external vendors and CC&B system as required.
• Research and suggest new technologies, resources to improve CC&B application performance.
• Supports integration system testing with other edge systems.
• Lead medium size projects and initiatives in customer service area.

What Gets You The Job:

Bachelors' degree in Information Technology or related field and minimum 5 years prior utility industry experience which includes at least 4 years CCB system development experience.

In lieu of a bachelors degree, an equivalent combination of education and directly related experience totally 9 years is required.

Demonstrated successful experience in the implementation of at least one Oracle CC&B system. Certification as Oracle Utilities Customer Care and Billing (CC&B) implementation specialist.

Advanced in-depth technical knowledge of Oracle Utilities Customer Care and Billing (CC&B) systems.

Strong knowledge of Meter-2-Cash life cycle.

Extensive knowledge of all CC&B modules and Oracle Utility Application Framework (OUAF).

Knowledge in CC&B integrations with various edge systems like utility website, Meter Data Management MDM), AMI, IVR, Payment channels etc.

Knowledge of CC&B schema and skill to write complex queries for data analysis.