12 Customer Experience Representative Jobs in San Marcos, TX
Ace Relocation Systems, Inc is Hiring a Customer Experience Representative Near San Marcos, TX
Who we are:
We are a family owned & operated moving & storage company with over 36 years of experience. Our dedication to excellence is second to none! We enable global relocation and storage logistics and have 10 office locations allowing us to champion our customer’s needs. We actively partner with charities such as Move for Hunger, American Cancer Society, and Truckers Against Trafficking.
Are you?
- Team-oriented?
- Passionate about delivering exceptional customer service?
If you answered yes, we want you to come to be a part of the Ace Relocation Team!
Position: Customer Experience Representative
Priorities:
- Communicate information and timeline objectives to ensure timely-coordinated relocation services.
- Service internal and external customers while providing a top tier experience that leaves a lasting impression.
- Communicate effectively and professionally with customers and staff.
Qualifications/Skills:
- Two years of moderate to heavy hands-on customer service in an office environment
- Exceptional time management and attention to detail
- Be adaptable, flexible and versatile.
Benefits:
- Collaborative and team-oriented environment
- Paid vacation/sick/holidays
- Comprehensive benefits package including 401k with match.
- Workplace Flexibility
- And much, much more!
Company information can be found at www.acerelocation.com.
The pay rate is $19 per hour. Starting pay rate is based on criteria such as location, experience, qualifications, and the terms of any applicable agreement. Dependent on the length of service, hours worked, and applicable agreements, benefits include medical, dental, vision, life, and optional disability insurance, sick pay of 2.66 hours for every 80 hours worked, Vacation pay of 3.08 hours for every 80 hours worked, paid holidays (7 days annually), three personal days (prorated based on start date), bereavement pay and retirement benefits.
Please note that we do not wish to be contacted by external recruiters regarding job candidates. All applications must be submitted through our official channels.
We Take Equality Seriously: really, all aspects of employment with the Company will be governed based on merit, competence, and qualifications and will not be influenced in any manner by an individual's race, religion, color, national origin, ancestry, citizenship status, physical disability, mental disability, genetic information (including testing and characteristics), sex (including pregnancy, lactation, childbirth or related medical conditions), gender identity, age (40 and over), sexual orientation, veteran status, uniformed service member status or any other status protected by local, state or federal law.
Technology Skills:
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and outlook.
- Competent with Microsoft Teams.
Minimum Qualifications (Knowledge, Skills, and Abilities): The following are required to enable job holders to perform the essential functions of the job.
- High School Diploma or General Education Degree (GED)
- 2-4 years of relevant work experience
Job Summary
Full Time
Transportation
$39k-49k (estimate)
04/24/2024
06/23/2024
acerelocation.com
SAN JOSE, CA
200 - 500
1968
PETE PFIELSTICKER
$50M - $200M
Transportation
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About Ace Relocation Systems, Inc
Ace Relocation Systems prides itself on consistently providing our customers with reliable, professional moving and storage services. We have proudly served the moving and storage needs of families and corporations for over 52 years. Moving locally or around the world, you can rely on Ace to get it done.
The job skills required for Customer Experience Representative include Customer Service, Microsoft Office, Flexibility, Attention to Detail, Time Management, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/04/2022: Augusta, GA
Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.
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