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Job Type
Full-time
Description
Job Title: Customer Service Associate
Reports to: Assistant Store Manager
Classification: Hourly / Non-Exempt
Are you passionate about the culinary world with a talent for providing exceptional hospitality? Embark on an exciting journey with us as a Customer Service Associate, where you will take the lead in providing exceptional customer service by assisting clients in choosing top-notch commercial-grade restaurant equipment, and supplies. Your role involves ensuring impeccably organized and well-stocked aisles, highlighting essential culinary tools. With your positive and friendly attitude, you will facilitate seamless customer transactions. Join our team and let your culinary passion shine as you create memorable moments for those who share your love for cooking and hospitality
What We Offer:
* Gourmet Balance: Enjoy a balanced work-life schedule with Sundays off and Paid Time Off.
* Lifestyle Enhancement: Benefit from a Lifestyle Spending Account.
* Savings Savvy: Access employee discounts and tuition reimbursement after the first year.
* Time for You: Embrace paid time off for vacations and sick leave.
* Health Matters: Receive medical, vision, and dental benefits.
* Safety Net: Gain peace of mind with life insurance coverage for all associates.
* Invest in Your Future: Participate in our matching 401k program.
* Customer-Centric Culture: An opportunity to make a difference by putting our customers first.
What You Will Do:
* Culinary Passion: Inject your culinary passion into each customer engagement, delivering a customized and enjoyable experience that embraces the world of cooking.
* Operating Front of Store: Skillfully operate front registers (PO S systems), facilitating seamless transactions with a smile.
* Customer Guidance: Assist customers in discovering and selecting food equipment and supplies, offering insights and recommendations.
* Supportive Customer Interaction: Eagerly assist with carrying products to customers' vehicles or coordinating delivery where providing a helping hand is second nature.
* Teamwork Environment: Work collaboratively with a team to maintain a clean and inviting environment, reflecting the essence of a food lover's paradise.
* Artistic Merchandising: Collaborate on curating visually appealing displays, showcasing our gourmet offerings and inspiring culinary creativity.
What You Will Need:
* Culinary Passion: Showcase a deep passion for food, restaurants, and culinary experiences.
* Customer Service Mastery: Demonstrate excellent customer service skills, embodying warmth, enthusiasm, and genuine care.
* Tech Savviness: Operate a computer with ease for up to four hours at a time.
* Physical Stamina: Successfully pass a pre-employment physical and drug screen, ready to embrace the physical demands of a dynamic food-centric environment.
* Physical Endurance: Stand and walk up to 8 hours a day, with the ability to lift/lower boxes and products up to 50 lbs.
* Educational Background: Possess a high school diploma or equivalent.
Preferred Skills:
* Candidates with a background in the culinary industry or a deep love for food and restaurants are highly preferred.
Join us as a Food Enthusiast & Customer Service Specialist and become an essential part of our team dedicated to delivering an exceptional experience to our valued customers. Ace Mart Restaurant Supply is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Your culinary passion and customer-focused approach will help us continue to create a haven for food enthusiasts.
Full Time
$46k-56k (estimate)
04/17/2024
05/04/2024
The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.