Verizon Wireless Authorized Retailer - Wireless Zone
Job Title: Business to Business Sales Support Specialist
Location: Southeastern Connecticut
Job Type: Full-Time with flexibility
Salary: $39,000 - $44,000 plus monthly goal incentives
ADDITIONAL $1,500 HIRING BONUS! Start your career today!”
*Eligible to all new hires. Bonus paid after 90 days of continuous employment.
Work in a fun, fast paced environment in a high demand industry.
About Wireless Zone
Founded in 1988 in Wethersfield, Connecticut, Wireless Zone has grown to become the largest Verizon Wireless agent in the United States. We are a "first-name-only" company that believes our employees are the key to our success. Our team is dedicated to the same standards of outstanding customer service that helped found the company, aiming to be the nation's top wireless retailer by providing the best customer experience.
Job Description
As a Sales Support Specialist - at Wireless Zone, you will become an integral part of our outside sales team by providing reliable support and becoming an expert in new wireless and wired technology solutions. This role involves direct interaction with clients, facilitating orders, troubleshooting customer issues, and maintaining strong knowledge of all company products, accessories, pricing plans, promotions, and service features.
Key Responsibilities

• Assist Account Executives in developing solutions for complex problems.
• Support the Account Executive team in all business aspects.
• Work directly with clients to facilitate orders and address customer service issues.
• Troubleshoot customer issues and develop business-specific solutions.
• Maintain strong knowledge of all company products and services.
• Provide prompt and courteous customer service in person, via phone, or email.
• Create and maintain great relationships with our customers.
• Collaborate with marketing, finance, and logistics departments to ensure smooth sales operations.

Candidate Requirements

• Organized with superior attention to detail.
• Strong verbal and written communication skills.
• Proficient in Microsoft Word and Excel.
• Professional demeanor and appearance.
• High school diploma or equivalent; college experience is a plus, however if you don’t have college experience let us be your college.

Education Requirements

• High school diploma or equivalent

Benefits

• Flexible hours and competitive pay.
• Comprehensive benefits package including health insurance, dental, and vision coverage.
• Company-paid life insurance and short-term disability.
• Retirement plan with 100% company match.
• Paid vacations, sick days, and paid training.
• Company discounts and employee purchase program through Verizon Wireless.

Why Join Wireless Zone?

• Be part of a winning team that continuously wins sales and customer service awards.
• Work in a fun, fast-paced environment in a high-demand industry.
• Opportunities for advancement; we invest in our employees.
• Give back: last year, we donated over $150,000 and helped over 100 organizations.
• Create exceptional customer experiences, exceeding expectations.

Join us and become part of a winning, dynamic, family-oriented team!
Equal Employment Opportunity
We are proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.